Employee Relations Specialist - Human Resources

Title Employee Relations Specialist - Human Resources ID 2026-3086 # of Openings 1 Job Locations US-MA-Boston Posted Date 5/1/2026 Type Regular Full-Time Salary $80,598 - $118,361, commensurate with years of experience Job Office / Unit : Location US-MA-Boston Job Post Information* : External Company Name Committee for Public Counsel Job Post Information* : External Company URL www.publiccounsel.net Job Office / Unit : Postal Code 02110 Job Office / Unit : Address 75 Federal Street RESPONSIBILITIES The Employee Relations Specialist reports to and collaborates with the Human Resources Directors to perform the following duties that include, but are not limited to: Acting as a primary point of contact for managers and employees regarding ER issues, including providing timely guidance and support, and fostering positive outcomes; Ensuring compliance with CPCS policies, procedures and monitoring feedback on agency policies; Aligning employee relations processes with agency policies to avoid confusion and ensure employees are treated fairly across the organization; Investigating misconduct, policy violations, or harassment incidents, including interviewing witnesses, reporting findings, and recommending appropriate disciplinary actions or corrective measures as needed; Drafting investigatory reports and other documents related to employee relations matters Helping managers decide on appropriate disciplinary actions for employee misconduct or performance issues and documenting the process; Implementing initiatives to promote employee engagement, satisfaction, retention, and to enhance workplace culture. Collaborating with the Learning and Development team to develop ER-related training for managers and employees; Assisting in the performance evaluation and management processes, including coaching managers on performance-related issues; Engaging in open, proactive communication and support and encouraging honest feedback from staff, and addressing concerns promptly; Maintaining accurate records of ER cases, investigations, and outcomes, preparing reports, and analyses for management review; Keeping abreast of relevant laws, regulations, and industry trends related to employee relations; and, Other duties as assigned. EEO Statement The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang, at sdebow@publiccounsel.net MINIMUM ENTRANCE REQUIREMENTS Bachelor’s degree in Human Resources or related field and at least four (4) years of human resources or related work in employee relations, or an equivalent combination of education, experience, and skills; Access to an automobile in order to travel; and, Access to home internet access sufficient to work remotely. QUALIFICATIONS/SKILLS SHRM-CP or SHRM-SCP preferred; Masters degree preferred; Proven experience in employee relations roles, preferably within HR; In-depth knowledge of employment and labor laws, regulations, and best practices. Strong communication, interpersonal, and problem-solving skills, including conflict resolution and negotiation experience; Ability to maintain confidentiality and handle sensitive information with discretion; Excellent organizational skills and attention to detail; Proficiency in HRIS software and Microsoft Office Suite; Excellent communication and interpersonal skills, with the ability to build rapport and trust with employees and diverse stakeholders; and, Passion for public defense and a commitment to social justice.