Oracle RightNow, CRM ,, PHP )GC-EAD,GC,USC)

Preferred • 5+ years in RightNow (including the latest release)  • 2+ years in PHP, HTML, CSS, Shell Scripting  • 4+ years in Integration (Batch, Real-time – SOAP, XML, Web Services, etc.)   • Add-In Development using RightNow Desktop Add-in framework    • Widget design  • Ability to configure the Oracle RightNow application  • Able to write and execute ROQL queries  • CRUD operations using Connect web services    • Should have worked on integration between different systems – CTI, Portal integration, SMS   • Should have strong functional skills   • Knowledge of Oracle Policy Automation/Oracle Knowledge/Social Relationship Management and Oracle Field Service Cloud would be an advantage   • Excellent Client handling skills   • Should have handled at least 3-4 projects involving complex UI customization, Complex integrations and High Volume Data Migration   • Strong CRM Domain Knowledge, with special focus on Service Domain   • Experience and expertise in Cloud Implementation   • Experience and expertise in driving requirements gathering, conducting workshop, Functional/ Technical documentation  • Language interfaces/ deployment in multi country setups

Qualifications Basic • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 11 years of experience with IT.

Note:- This is a Full-Time & Permanent job opportunity for you. Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply. No OPT-EAD, H1B & TN candidates please. Please mention your Visa Status in your email or resume.