Operations and Safety Coordinator, Operations Officer I (NCS) - Homeownership & Housing Preservation - Department of Housing & Community Development

THIS IS A NON-CIVIL SERVICE POSITION
 

Salary Range:  $71,745.00 - $115,063.00 Annually

Hiring Salary Range: $71,745.00 - $93,402.00 Annually

Get to Know Us  

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job Summary    

Administrative professional responsible for planning, coordinating, and overseeing program and operational activities, including budgeting, procurement, compliance, and staff coordination. Ensures adherence to City, State, and Federal regulations while developing and implementing policies and procedures to improve efficiency and service delivery. Manages multiple projects, evaluates program performance, and supports strategic planning initiatives. Serves as a liaison with community stakeholders and represents the department in meetings, public engagements, and interagency collaborations.

Essential Functions     

• Plans, coordinates, and administers programmatic and operational activities, including events, community initiatives, and facility operations.

• Develops and implements policies, procedures, and program guidelines to ensure efficiency and compliance with city, state, and federal regulations.

• Prepares, manages, and monitors program and event budgets.

• Analyzes financial data and ensures adherence to fiscal controls and expenditure guidelines.

• Coordinates procurement activities, including vendor selection, contract negotiation, and compliance with purchasing requirements.

• Establishes program goals, objectives, and timelines.

• Monitors progress and ensure timely completion of assignments.

• Plans, assigns, and evaluates the work of staff and volunteers.

• Supports staff development and implementation of new processes and procedures.

• Oversee logistical coordination for programs and events, including permitting, licensing, and regulatory compliance.

• Monitors and evaluates program performance to ensure compliance with applicable laws, regulations, and affirmative action requirements.

• Recommend improvements as needed.

• Manages multiple projects and special initiatives simultaneously by prioritizing tasks and allocating resources effectively.

• Serves as a liaison with community organizations, vendors, contractors, and government agencies.

• Represents the department at meetings and public events.

• Prepares and delivers reports, presentations, and briefings to leadership, stakeholders, and community groups.

• Oversee facility operations and maintenance, including inspections, repairs, and coordination of building systems to ensure safety and regulatory compliance.

• Develops and implements safety and emergency preparedness procedures. conducts program evaluations, prepares reports, and provides recommendations to support continuous improvement.

• Performs other related duties as assigned.

Minimum Qualifications
 

Education: A bachelor’s degree from an accredited college or university.
 

AND
 

Experience: Have two years of experience in technical, administrative, professional or project management work.

OR
 

Equivalency Notes: Have an equivalent combination of education and experience.

Licenses, Registrations, and Certificates: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver’s permit. PROVISIONAL DRIVER’S LICENSES ARE NOT ACCEPTABLE. 

NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER’S LICENSE WITH THE APPLICATION AT THE TIME OF APPLYING. 

Knowledge, Skills, and Abilities     

• Knowledge of the principles and practices of public and business administration, including the process of planning, organizing, staffing, directing and controlling.

• Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information.

• Knowledge of the basic principles of accounting, budgeting, fiscal controls and statistics.

• Knowledge of management practices and methods.

• Ability to adapt and apply the concepts and techniques of administrative analysis to the needs of specific projects.

• Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives.

• Ability to interpret and apply a variety of laws, rules, regulations, standards and procedures.

• Ability to prepare and present reports or recommendations clearly and concisely.

• Ability to compile financial and operational data and to analyze charts reports and statistical and budgetary statements.

• Ability to coordinate the activities of various organizational units.

• Ability to plan, organize and direct the work of others.

• Ability to research and write complex narrative and statistical reports

• Ability to speak and testify effectively before governmental and legal bodies and commissions, the media and community and business groups.

• Ability to establish and maintain effective working relationships with city officials, community and business groups.

Background Check  

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.

Probation   

All persons, including current City employees, selected for this position must complete a 6-MONTH mandatory probation.

Financial Disclosure

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws.  Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER