Job Responsibilities:

Supervise a team of shipping and trading admin team to ensure all shipping and trading admin. activities are complied with all control policies and timeframe
Build and maintain excellent client relationship and assure the highest customer service standards and client communication
Lead and manage staff to provide quality service to ensure client service expectation is met
Foster a positive, cohesive, collaborative, and team-oriented work environment between staff members of both intra- and inter-office departments
Maintain site employee capability matrix
Manage daily account administrative work such as compile on site monthly over time information for payroll

Required Qualifications:

Degree holder in Logistics or other related disciplines
Minimum 5 years of relevant experience with at least 2 years supervisory role, preferably with shipping and trading admin. experience
Solid experience in handling full set of import and export document, including payment handling etc
Strong leadership, communication and organizing skills
Good command of both written and spoken English & Chinese with strong interpersonal and problem-solving skills

Desirable Skills:

Strong customer service and interpersonal communications skills (both oral and written)
Ability to work in highly time-sensitive environment
Detail-oriented
Demonstrated problem solving abilities
Ability to prioritise and handle multiple tasks
Ability to deal with difficult personnel issues
Maintain confidentiality and exhibit professional decorum under all circumstances

Administration Supervisor

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