IT administrator - V.I.E Program New York

Ekimetrics is a global leader in Marketing & Commercial effectiveness and AI-powered solutions. Since 2006, we’ve been helping businesses optimize marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing & commercial effectiveness, Customer analytics, Operational excellence, ESG & sustainability.

With a full in-house team and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver tailor-made solutions that turn data into real positive impact, leveraging our unique combination of technology and services.

We excel at delivering AI impact at scale. Our mission is to harness this power to tackle the world’s most urgent issues. We commit to responsibility and frugality in AI, systematic AI impact at scale, and loyalty to our values and DNA.

Your responsibilities We are currently looking for our New York-based IT administrator who could start their New York adventure in July 2026. These 18 months V.I.E will ensure an IT New York presence, but also work on Global IT projects (Intune, Security, Azure Cloud) together with our IT Team in Paris and our IT Director.

IT Administration Prove hands-on support for the daily operations and maintenance of the Windows 11 device fleet, Microsoft 365 suite, Intune, and Azure services, building strong expertise within our cloud-first environment. Prepare, configure, and deploy computers using Intune and standardized provisioning processes. Deliver daily end-user support, ensuring timely resolution of technical issues and a high level of customer satisfaction. Track, document, and manage incidents using the ticketing system while maintaining accurate and up-to-date records. Monitor hardware inventory and stock levels, ensuring appropriate forecasting and timely replenishment. Manage relationships with external suppliers and internal stakeholders, ensuring smooth coordination and service delivery. Serve as the primary IT Administrator for the New York office, overseeing all local technology needs, operations, and infrastructure requirements. Actively contribute to major global IT initiatives, including: Continuous enhancement of Intune MDM and Windows 11 deployment workflows. Participation in Azure cloud projects (e.g., Automation Accounts, Logic Apps, and related services) Supporting global system and network security initiatives and compliance requirements.