Remedy BMC Discovery Administrator(Locals)

Title: Remedy BMC Discovery Administrator Duration: 12+month contract Location: Spring/Houston, TX

Know technical details specific to BMC Discovery Own resolution of assigned problem tickets, conduct root cause analysis, and recommend / implement fixes Coordinate and implement application enhancements and patches Assist with resolving appliance operating system (OS) level support issues: Identify processes using too much memory or CPU Resolve disk space problems (e.g. identify large files / directories) Install required device drivers which are not provided with the appliance Troubleshoot device driver conflicts Address issues any DNS or IP address issues (e.g. DNS lookups, possible conflicting IP addresses) Help with penetration testing within the OS Resolve any file system corruption (e.g. identify corrupted files, repair file system) Learn appliance OS configurations and customizations (i.e. configuration files and certain custom binaries) Maintain the configuration between the Scanners, Proxies, and Consolidators Monitor and troubleshoot discovery scan failures Address credential problems encountered during discovery scans Build patterns (e.g. match folder names, registry keys, system processes, etc.) through script development to find applications deployed in the environment Understand how applications are deployed within ExxonMobil Assist with the development of standards to more easily discover applications (e.g. common search element for custom applications) Understand how Discovery data is used within the CMDB Work closely with ITSM and CMDB resources on changes related to CMDB which impact Discovery Follow proper problem management and change control procedures Ensure security and controls standards are met and followed

SKILL REQUIREMENTS Strong background of technical skills Quickly learn how applications are deployed at ExxonMobil Communicate clearly Work effectively with a global team Coordinate multiple activities and tasks Position Specific Skills : 2+ years technical experience using / supporting infrastructure tools Unix / Linux administration experience via command line. 1+ years working with scripting languages (e.g. PowerShell, PERL, Python, VBScript, etc.) Demonstrated ability to troubleshoot issues, identify root cause, and recommend solutions Install / implement system patches / version upgrades Demonstrated ability to quickly learn / understand new technologies / applications Assist with support related project tasks for IT Skills considered an advantage (Nice-to-have): Prior layering related assignment (e.g. application packaging and deployment) 2+ years working with Enterprise Management tools (e.g. SMS (Systems Management Server), SCCM (System Center Configuration Manager), ECM (Enterpri

If anyone might be interest, please share your resume at smalik(at)ayrglobal(dot)com or you can directly contact me at 630-444-7490