Application Support Consultant

Subject: Application Support Consultant Location: Folsom, NJ Duration: 3-6 months with CTH. Start: ASAP

This is a Contract to hire. US Citizen or Green card or Full EAD.

Our client is not looking for a senior resource – someone who has a solid 3 years of experience supporting applications with backend SQL database. A SQL DBA with some development experience in SSRS would also be acceptable along with Access and VBA Macro experience.

Qualifications: Bachelor's Degree in Information Technology, Computer Science or a related field or an equivalent combination of education and work experience. 3 - 5 years applicable experience in production application development and/or application support Expertise and experience in legacy applications such as Microsoft Access and Excel VBA Macros Experience with SQL Server 2012Expertise and experience in the following application platforms: VB.net, SSIS, SSRS, Visual Studios Expertise and experience in TSQL, SQL stored procedures and views Passionate about solving problems Dedicated to continuous learning and professional development Understands the workflow and process requirements of complex application systems Excellent problem solving/analytical skills and knowledge of analytical tools Strong customer services and problem solving skills Ability to provide outstanding customer service, be a good listener and work well with others Self-motivated, able to work independently, and takes initiative Ability to multitask in a fast-paced environment Demonstrated ability to work successfully with a diverse group of customers Ability to learn new content areas and new skills quickly and well required

Responsibilities include: Monitor, troubleshoot and resolve application support tickets submitted through an Incident Management system Gain a solid understanding of software and hardware used and supported Provide application production support for ad hoc requests requiring coding and development – design, test, debug, implement, and document programs. Provide routine application monitoring and maintenance Monitor assigned software applications, document and analyze problems Establish and maintain user and administrator accounts Maintain system documentation Provide advice and training to end-users as required Understand and support all system interfaces for assigned applications Enable best practices and implement where appropriate Collaborate with server administrators and database administrators to ensure proper integration of the environment Work closely with business and vendor to tune and troubleshoot applications Provides second level of technical support for all corporate systems and software components as assigned Provide Level 3 support for the application. Must be able to support 24 x 7. Leads and participates in efforts to develop and implement process improvements and automation for application and system monitoring Leads and participates in efforts to implement application updates to include upgrades, patches, and new releases Develop work plans and track/report status of assigned projects/tasks Liaise with vendor support on all issues

If anyone might be interest, please share your resume at smalik(at)ayrglobal(dot)com or you can directly contact me at 630-444-7490