Senior Business Analyst

Senior Business Analyst consultant (Experience with City Gov't, Water Revenue and Billing experience is a must have) These applications are time sensitive and could result in delayed or loss of revenue and may have a negative impact on Clients mission of providing quality customer service. The Business Analyst would assist CLIENTS management and end users to achieve full functionality of essential processes within the billing environment. Specifically, this team would provide support by helping to efficiently meet the goals, regulations and mandates of the following tasks: • Evaluate interface layouts for efficiency and effectiveness; study timings in relationship to collection agency placements and make recommendations or modifications accordingly. • Review technical solutions proposed by the billing system developers • Act as liaison with business and billing system tech team • Work with the business and billing system tech team to reach appropriate solutions that produce a desired outcome • Suggest alternate work flow solutions due to system design • Act as liaison with third parties’ interfaces • Assist in development of work flow process for Utilities Services Tenants Rights Act (USTRA) • Serve as intermediate to aid in the timely filing of Bankruptcy Proof of Claims and other Bankruptcy matters • Recommend solutions for the migration of a requisite number of eligible accounts from various stages of enforcement to Municipal Court • Assist in the development and promptness of referring accounts to multiple third party vendors • Attend meetings with business users and billing system tech teams in the role of business advocate.

If any one interested send your resume

msmith@ayrglobal(dot)com