DC Operator

Job Title: DC Operator

Job Location: NYC, NY

Job Type: Fulltime/Permanent Opportunity

 

Job description:

• Monitor all batch flow processing and insure timely completion of endpoints/milestones.
• Identify delays or bottlenecks using proprietary and vendor tools and resolve or escalate accordingly.
• Perform level 1 and level 2 supports and resolution for all batch abends.
• Track incoming and outgoing transmissions ensuring they meet deadlines, escalating to appropriate vendors and Datacenter management when necessary.
• Monitor real time performance of the computing environment utilizing automated solutions, 3rd party monitoring software and in-house proprietary tools.
• Perform scheduled and unscheduled system shutdown and startup (IPL) utilizing the Hardware Management Console (HMC); perform environmental verifications after IPL is complete.
• Perform and verify system configuration changes as specified during weekend maintenance / shutdown periods.
• Respond to all hardware faults or failures requiring escalation and support from outside vendors. Work with vendors toward resolving these incidents. Report them via problem tracking software.
• Respond to all console messages and alerts requiring intervention and action.
• Track and document all outages and incidents which adversely impact the environment
• Candidate must have experience in Mainframe batch environment.
• knowledge of support operations, best practices and processes