Coordinator/Specialist COOSP Support - III

COORDINATOR/SPECIALIST COOSP SUPPORT -  OSP SUPPORT - Support function for OSP engineering. May involve widely varying tasks between positions. 

EDUCATION REQUIREMENTS:  Bachelor's degree desired; not required and/or 2 years FIOS/build out and provisioning also desired; not required. 

TECHNICAL RESPONSIBILITIES:  - Extensive knowledge of Client FIOS Network Provisioning systems not limited to but including: COEP, CCP, ICGS, iVAPP.  - Extensive knowledge of Client FIOS vPLAN capacity management system  - Thorough working knowledge of FIOS Provisioning process from point of need to in-service level  - Extensive knowledge or Client ASSIST ticket process  - Must have background knowledge of CO and OSP Engineering as it relates to the FIOS network  - Expert level knowledge of MS Excel – including vLook-up and pivot tables  - Extensive knowledge of Client fiber and FIOS network Architecture  - Thorough knowledge of FIOS network elements and how they relate to the overall Client network 

ORGANIZATIONAL JOB DUTIES:  - Ability to organize, analyze and process FIOS Service Order fall out by state, VZ Region and CO using Client iVAPP Capacity Management system  - Ability to establish, organize and execute several small projects relating to or in support of FIOS provisioning.  - Ability to support and prioritize multiple assignments with daily and weekly deliverables  - Must have excellent verbal and written communication skills in order to facilitate capacity, provisioning and Service Order issues with field Engineering and OSP personal 

ADAPTIVE:  - Must be able to interface with and have extensive knowledge of Client Planning and Engineering organizations using vPLAN in order to resolve regional capacity issues  - Must be able to analyze network issues and provide detailed analysis and resolution.  - Work independently to resolve FIOS capacity Service Order Fall –out issues relating to FIOS provisioning systems and capacity management systems (iVAPP and vPLAN)  - Ability to take  11:48 AM 

on new and varied assignments with limited notice and finite timeframe  - Must have ability to communicate complex technical issues with COEP, CO Technicians, CVT, OSP Engineering and Planning. 

Vik Salvatore

vivek.salvatore(@)americanetworks.com

(973) 582-3458