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Job Summary:

The Section Head, Product Development is responsible for driving the overall strategy, design, development, and management of deposit products to strengthen customer acquisition, engagement, and retention.

This role requires a strong understanding of market dynamics, customer behavior, and regulatory requirements to ensure that deposit offerings remain competitive, innovative, and profitable. The incumbent will work closely with cross-functional teams including Marketing, Sales, Operations, IT, Risk Management, and Compliance to deliver customer-centric deposit solutions aligned with the Bank’s strategic objectives and market demands.

Job Responsibilities:

• Lead the formulation and execution of strategic product roadmaps for deposit products, including savings accounts, current accounts, fixed deposits, debit cards, and digital wallets (e-wallets).

• Conduct market research and analysis to identify emerging trends, customer needs, and business opportunities for deposit product innovation.

• Oversee the end-to-end product development process, from concept creation and feasibility studies to product launch and post-implementation review.

• Ensure all deposit products comply with regulatory requirements, internal policies, and risk management frameworks.

• Collaborate with Operations and IT teams to enhance automation, digitalization, and efficiency in deposit product delivery.

• Lead and coordinate User Acceptance Testing (UAT) activities for deposit-related projects and system enhancements.

• Drive the development and continuous improvement of e-wallet and other digital deposit solutions to promote financial inclusion and digital adoption.

• Work closely with Marketing and Sales teams to plan product launches, campaigns, and customer engagement initiatives.

• Participate in cross-functional strategic projects to enhance business growth, risk governance, and regulatory compliance across the deposit portfolio.

Job Requirements:

• Bachelor’s Degree in Business, Finance, Marketing, or related discipline.

• Diploma holders with at least 5 years of relevant experience in deposit product management or product development will also be considered.

• Minimum 7 years of working experience in the banking industry, preferably in product development or product management.

• Strong leadership, strategic thinking, and analytical skills.

• Excellent communication, interpersonal, and problem-solving abilities.

• Highly motivated, proactive, and results-oriented with a strong sense of accountability and innovation.