Usitsolutionsinc

Usitsolutionsinc

Multiple positions_Local to Waco TX_Call Center Rep(Outbound calls exp)

Role

Multiple positions_Local to Waco TX_Call Center Rep(Outbound calls exp)

Location

Waco, TX, us

Job type

Contract

Posted

109 months ago

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Salary

Not disclosed by employer

Job description

We are looking to fill multiple positions for call center representatives in Waco TX.


  • Outbound Sales Representative - Uses sales lead generator to make outbound sales calls.
  • Follows up with current customers for additional sales.
  • Meets monthly sales quotas.
  • Ensures
    that customers receive the best service possible through positive
    interactions via various communication channels such as voice, email,
    internet chat and social media to ensure orders are processed correctly
    whether in a call center or non-call center customer service
    environment.
  • Maintains regular contact with
    customers to process orders, answer questions on and guide customers
    through product choices and options, provide information on pricing,
    status of order, address any quality or service concerns, handle
    complaints or technical questions, and ensure order is completed and
    shipped on time.
  • Work is transnational and highly service orientated with a relatively short sales cycle.
  • Representatives are typically expected to make suggestions to customer on other products and/or services.
  • Representative may be assigned to take/process orders and provide support for a specific customer group, account or company.
  • All
    levels / roles within this position have frequent, regular interaction
    with customers. Promotes good will, uses skills to assess customer needs
    and educate customer on available product/services.

Person should have experience working as a call center specialist in the past as well.

Local candidate's are acceptable since  in person interview is required for this position.

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