(POOLING) Loan Processor - Admin Tasks (CSA)

• Prepares loan package documentation by sorting the initial documents submitted by the borrowers and brokers.
• Ensures that updates received through the backchannel messages sent by Australian brokers and lenders are maintained in the CRM.
• Facilitates the credit check requests placed by brokers.
• Reviews all received documents to ensure completeness and adherence to task guidelines.
• Receives and responds to all incoming e-mails.
• Manages pipeline to ensure that broker and lender contact is made and accounts are noted with current status.
• Helps CS team members by answering questions or assisting them with their pre-settlement or settlement files to help the overall team success.

• Commerce/Finance degree or diploma (essential)
• Australian Banking/Australian Mortgage Experience (preferred)
• Exceptional written & verbal communication skills
• A high level of administrative, organisational & PC literacy skills, with proven multi-tasking & prioritisation abilities
• A thirst for learning and a strong desire to work in a fast-paced, ever-changing technology environment.

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

• A vibrant, relaxed, yet professional culture.
• We offer a hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration, with a requirement to work from our Makati office at least once a month.
• A holistic wellbeing programs offering 24/7 support to enable our team to thrive at home and work.
• Comprehensive HMO coverage for you and one free dependent, along with life insurance starting from Day 1.
• Access to 25 days of leave, made up of 20 vacation days and 5 sick days.
• Monthly internet subsidy to help you stay productive at home
• Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.
• Access to all government-mandated benefits, including SSS, PhilHealth, and Pag-IBIG.

Our culture is guided by our three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. These values are part of our DNA—helping us attract, engage, and grow the right talent while building best-in-class products. Together with our principles, they guide how we collaborate, support one another, and make decisions to drive progress with purpose.

We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.

This is an opportunity to shape the future of a fast-growing, purpose-driven company that’s transforming the homeownership journey.

Ready to contribute to Lendi Group’s next chapter? Apply now and be part of something big!