Sutherland

Sutherland

CamSur: Hiring Consultant - Customer Service

Company

Sutherland

Role

CamSur: Hiring Consultant - Customer Service

Job type

Full-time

Posted

25 months ago

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Salary

Not disclosed by employer

Job description

Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

Our most successful candidates will have: - High school diploma or GED - Demonstrated ability to perform at a high level, to support our high volume of inbound calls - Excellent verbal and written communication skills; proficient reading skills required - Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred - Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required - Prior customer service experience preferred

All your information will be kept confidential according to EEO guidelines.

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