Business Analyst

Client and Position Details:

Job Title: Business Analyst

Location: Lansing, MI

Duration: 12 Months (with possible further extension)

Job Description:

• This position mentors other staff to resolve client agency IT issues; process subject matter expert leading the development of program specifications for large, multi-agency, or enterprise projects.

• Review and approve identified opportunities, plans, and recommendations to gain efficiencies by reengineering business processes.

• Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.

• Manage multiple projects with short-term timelines for several agencies. Organize data, schedule meetings amongst Telecommunication teams and prioritize.

• Draft and review Inter-Agency Agreements, MOUs, Subscription Agreements, Service Agreements, SoWs, et cetera

Skills:
Bachelor’s Degree
Organization Skills
Communications Skills
Experience working in a large enterprise setting
Experience with multiple network platforms
Experience working with multiple network lines of service
Experience working within a Telecommunications environment
Customer Relations Experience
ChangePoint
Microsoft Project

All your information will be kept confidential according to EEO guidelines.