Utility Bar - Pride of America

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ESSENTIAL FUNCTIONS

• Ensures that the bar/lounge is stocked and re-stocked with clean and sanitized glassware, utensils and all other related supplies. Responsible for maintaining clean and organized bar pantries.
• Assist the bartenders behind the bar completing simple order as required.
• Responsible for the safe, accurate and temperature-controlled storage of all products, supplies and sundries.
• Operates the dishwashers in the assigned work area, and coordinates with the maintenance department if they are not working properly.
• Supports staff to maintain the food and service schedule of the assigned bar/lounge.
• Assists in the set-up and break-down of special events as instructed by management.
• Operate and maintain all equipment in the proper manner and in charge of overall cleanliness of the assigned workstations, according to the area’s schedule.
• Ensures that all dispensing equipment is stocked, cleaned and prepared to meet the daily demands.
• Immediately reports all needed repairs and malfunctions in order to minimize downtime.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position. DIMENSIONS Provides support to the entire bar staff by ensuring that the bar areas and supplies are clean, and is also responsible for stocking and restocking the assigned bar area at all times. NATURE AND SCOPE
• The position will report directly to the Bar Manager, Assistant Bar Manager or Head Bartender. The incumbent ensures that the assigned bar is properly cleaned and fully stocked at all times. Position requires ability to adjust to changing supervisor directions at a moments’ notice, depending upon the needs of the supervisor or other bar staff.
• The incumbent must be able to work in a multi-cultural environment; also, must be able to adjust to changes in schedules, assignments and deadlines.

QUALIFICATIONS, EDUCATION AND ATTRIBUTES QUALIFICATIONS

• Minimum of 6 months of experience as a Bar Back in a luxury, high-volume hotel/resort with multiple food and beverage outlets, or previous shipboard experience in a similar position is required.
• Intermediate to Advanced level English verbal and writing skills, including the proper use of English grammar is required.
• Basic knowledge of food and beverage operations and service is required.
• Basic knowledge of public health and sanitation regulations and procedures is required. EDUCATION High school diploma or foreign equivalent degree is required. ATTRIBUTES
• Proactive, team player, problem solver.
• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement and fun
• Able to work 7 days a week
• Demonstrate positive behaviors; smiling, being polite and courteous
• Able to develop a camaraderie with team members
• Ability to live in close quarters, share limited space with other cabin-mates

PHYSICAL REQUIREMENTS

• While performing the essential functions of this job, all team members are required to stand; walk long distances on the ship; use hands to touch, handle or feel; reach with hands and arms; talk, hear, taste and smell. All vessel positions require repetitive motion of bending, climbing, going up and down stairs and lifting more than 25 pounds. This job requires specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• All team members must be physically able to participate in emergency life saving procedures and drills. All vessel positions require full use and range of arms and legs as well as full visual, verbal and hearing abilities to receive and give instructions in the event of an emergency including the lowering of lifeboats.
• Work within different temperature changes—indoors to outdoors.
• Able to pass basic safety course.
• This is a minimal description of duties. Other work requirements may be necessary and assigned as business or maritime law dictates.

EQUAL OPPORTUNITY EMPLOYER It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.