Manager, Property Management

1. Property & Facilities Management

• Directly oversee appointed property managers to ensure the effective execution of property management services, including leasing, maintenance, and fit-out projects.
• Manage day-to-day operational matters and act as an escalation point for issue resolution.
• Implement and monitor standard operating procedures (SOPs) to ensure smooth and efficient operations across all properties.

2. Portfolio & Asset Management

• Assist the Head of Property Management in overseeing the management of all properties in the Funds’ portfolio to ensure optimal performance.
• Monitor and assess asset performance, preparing reports with recommendations for operational improvements.
• Support the implementation of strategies for managing underperforming assets.

3. Stakeholder & Tenant Relations

• Serve as a primary point of contact for tenants, addressing and resolving landlord-tenant issues to ensure high levels of tenant satisfaction and retention.
• Liaise with the appointed Trustee on proposals for maintenance, renovation, and refurbishment initiatives.
• Engage with service providers and vendors to ensure alignment with operational objectives.

4. Asset Enhancement & Development

• Support the identification and execution of asset enhancement initiatives (AEI) to improve property value.
• Manage and oversee approved capital expenditure (CAPEX) projects, including upgrades and refurbishments, ensuring they are completed on time and within budget.
• Ensure maintenance and enhancement projects adhere to regulatory requirements.

5. Compliance & Risk Management

• Ensure all properties comply with local property laws, safety regulations, and environmental standards on a day-to-day basis.
• Implement risk assessment and mitigation strategies for operational risks related to property management.
• Assist in the annual property valuation process and ensure adequate insurance coverage is maintained for all assets.

6. Reporting & Financial Oversight

• Maintain accurate and organized records of property-related transactions, contracts, and operational expenses.
• Prepare regular reports on asset performance, operational activities, and challenges for the Head of Property Management.
• Assist in developing and managing the annual budget for property management operations.