Relationship Manager, Premier Banking

Key Responsibilities:

Client Acquisition

• Organise, execute and participate in sales activities and programs
• Solicit new customers or increasing product penetration in existing base to achieve and exceed Bank's defined goals and revenue
• Participate and support consumer sales marketing activities for customers' acquisition and retention

Client Servicing

• Perform ongoing servicing of client accounts and identify any potential opportunities for extending basic and priority banking services
• Promote the Bank's products and services
• Cross-sell to existing bank customers to expand customer's share of wallet
• Adhering to high service level
• Promptly attend to customer's enquiries and other servicing matters

Compliance and Regulations

• Adhere to banks and regulatory requirements and uphold strong customer service experience
• Ensure sales are conducted in accordance with the internal and external regulatory requirements

Qualifications

Requirements:

• Bachelor Degree in Banking/Business Administration/Economics with CMFAS Certification
• Minimum 2 years of relevant experience in consumer retail banking preferably with experience in secured and unsecured loan sales
• High achiever in previous capacity with no adverse sales or service related complaints in the past 12 months
• Excellent communication and interpersonal skills
• Highly motivated and a good team player