Medical Receptionist

Medical Receptionist (Full-Time, In-Office)

Company: Health Link Location: San Francisco, CA Pay: $20.00 - $23.00 per hour

Are you a dynamic, highly organized professional who thrives in a fast-paced medical environment? Health Link, a premier Home Health Agency in the San Francisco Bay Area, has an immediate opening for a full-time Medical Receptionist in our San Francisco office.

In this in-office role, you will be the welcoming face and voice of our agency, performing vital clerical tasks that keep our operations running smoothly. If you learn quickly, multitask with ease, and bring positive energy to a team, we want to hear from you!

Why Choose Health Link?

• Inclusive Culture: Join a forward-thinking, transparent team where your contributions are valued.

• Collaborative Environment: Work closely with a supportive network of clinical and administrative staff across our San Francisco and Walnut Creek locations.

• Exceptional Benefits: We offer competitive compensation alongside a comprehensive benefits package designed to support you.

What You’ll Do:

• Manage the reception area, including answering phones, accurately routing calls, and directing messages.

• Deliver outstanding customer service by warmly greeting patients, answering general inquiries, and fostering patient retention.

• Process incoming communications, including sorting and delegating faxes to the appropriate individuals or departments.

• Navigate Electronic Health Record (EHR) systems to securely and confidentially update and maintain patient databases.

• Support the broader office team with various administrative and clerical tasks as needed.

What You Bring (Requirements):

• Experience: Minimum 1 year of experience in the medical field, backed by a proven track record of excellent customer service.

• Communication: Strong verbal and interpersonal skills, complete with professional telephone etiquette.

• Efficiency: Highly organized and detail-oriented, with the ability to prioritize and multitask accurately in a dynamic setting.

• Technical Savvy: Proficient computer skills and the ability to confidently navigate office technology.

• Professionalism: A compassionate and accommodating approach to patient care, maintaining the highest level of confidentiality and professionalism at all times.

Job Details at a Glance:

• Job Type: Full-time

• Work Location: One location (San Francisco office)

• Work Remotely: No

• Benefits Included: Health, Dental, Vision, and Life Insurance, Paid Time Off (PTO), and a 401(k) with company match.