Associate - Customer Care

Responsibilities Will provide phone support to Employers (Group), Agents, Relationship Managers, funeral homes, and Beneficiaries or any other caller inquiring about a Life product. Will provide support within emails regarding Notice of Deaths (NOD), inquiries, and administrative emails requiring updates in our systems. Qualifications Must have 1-2 years BPO experience Preferred but not required: 1-2 years experience handling Insurance Additional Information Experience Principal At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits. Principal is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Will provide phone support to Employers (Group), Agents, Relationship Managers, funeral homes, and Beneficiaries or any other caller inquiring about a Life product. Will provide support within emails regarding Notice of Deaths (NOD), inquiries, and administrative emails requiring updates in our systems. Must have 1-2 years BPO experience Preferred but not required: 1-2 years experience handling Insurance