Generalmotors
Central Quality Engineer (Level 7)
Company
Role
Central Quality Engineer (Level 7)
Location
Mexico
Job type
Full time
Posted
2 hours ago
Salary
Job description
Job Description
Hybrid: This position requires to work 3 days on site 2 days at home remote on a full-time basis.
Roles and Responsibilities
- Be the customer advocate and bring their voice to the global, regional or local programs forums to achieve continuous improvement of product quality
- Document, define and effectively escalate product quality problems through the use of analytical tools for problem solving
- Meet or exceed the key quality metrics of the product (IPTVs, CPVs, Initial Quality Surveys (Compass, QFS), among others.
- Support Service Engineering and other functional teams during the investigation and resolution of field cases (high incidence, high criticality).
- Comply with the proper plans to meet the quality objectives established for the applicable platforms
- To be the leader of the Current Product Improvement teams and/or Quality Liaison Meetings (CPITs and QLMs) of the platforms assigned to scale the problems identified in the Mexican and/or export markets
- Identify, describe and communicate clearly the warranty problems, assist in locating samples of suspicious parts and achieve clear definition of field problems for prompt resolution
- Active contributor with local assembly plants giving continuous support for effective resolution of manufacturing problems
Knowledge:
- Proficient in statistics and analysis of technical information of automotive systems
- Proficient in Quality, Reliability and Durability tools: D / PFMEA, Red X, 7 Diamonds, 5 Phases / 8D, Lean SS, DFSS, DRBTR
- Experience and knowledge of the Global Manufacturing System (GMS) and Quality Systems (ISO-BIQ)
- Management of E2, PRTS, GART Tracker, GART and related systems
Skills:
- Effective bilingual communication (oral and written), capable of holding telephone conversations in English with personnel from different countries besides USA and Canada.
- High level of interpersonal skills and effective interaction with functional technical teams. Be able to create effective alliances even with people who are not from technical teams
- Understanding and proper managing of diversity and ambiguity
- Positive attitude to meet challenges and support the group as much as required (willing to give the "extra mile" when required)
Experience / Education:
- Mechanical Engineering • Mechatronics • Electrical / Electronics • Industrial or Systems
- Experience in assembly plant, product engineering, after sales
- Fluent English, Bilingual 80% minimum (oral and written)
- Certification as Network X Apprentice and / or Journeyman preferred
- Certification as Lean SS or DFSS, Green or Black belt preferred
GM does not provide immigration-related sponsorship for this role, do not apply for this role if you will need GM immigration sponsorship now or in the future.
In case you need any reasonable adjustment to continue with your process, let your recruiter know.
Remember to attach your CV when applying to this vacancy.
Diversity and inclusion are our strengths. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.


GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

The selected candidate will be required to travel <25% for this role.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM
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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
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