Front Desk Agent

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

At The Ridge, our vibrant culture is all about empowering you to soar to new heights. . We believe in your success, and it fuels ours. Your well‑being matters here, and we’ve built a place where people come first, wins are celebrated, and perks make the journey even sweeter. We're here to inspire and support you on your quest to become your best.



Join us and experience a workplace bursting with energy, support, and opportunity. This is your moment to ignite your potential, unleash your greatness, and Be the Difference in your professional journey!

What you will have an opportunity to do:

If you enjoy engaging with people from all over the world, making meaningful connections, and doing what it takes to win the day, let's connect! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

• Welcomes guests, solves minor issues, and ensures guests have a great stay.
• Registers guests and checks out guest
• Solves guest-related problems
• Enters requests into Primary Management system.
• Keeps and maintains Front Desk logs
• Generates reports for necessary departments.
• Posting charges, account settlements, and shift closing
• Answers phones and delivers messages to guests
• Delivers mail, packages, and messages to guests as needed
• Completes a daily shift audit and balances all account settlements, charges, etc. to the property management system.
• Handles all cash transactions and maintains a personal bank.

What are we looking for?

Qualifications:

• An outgoing and engaging personality
• Good Computer skills, hotel systems a plus
• Good verbal and written communication skills
• Ability to work in a fast-paced setting
• Ability to stand for the duration of the shift
• Must be available to work various shifts including weekends and holidays

Compensation:

$20

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$20

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.