Arhs
Video Conferencing Specialist
Company
Role
Video Conferencing Specialist
Location
Job type
Full-time
Posted
15 hours ago
Salary
Job description
- End-to-end management of the large scale audio video conferencing solutions through the complete service lifecycle
- Daily administration of the audio video conferencing service
- Daily monitoring of the audio video conferencing service
- Daily troubleshooting of the audio video conferencing service
- Supporting end users in the daily use of the audio video conferencing service
- Maintaining up to date documentation including policies, technical documentation, Standard Operating Procedures (SOPs), user manuals, knowledge base articles etc.
- Advising, proposing and implementing possible configuration improvements, changes or upgrades to maximise solution availability, usability, security and to follow the latest technology trends
- Other specific duties as assigned by the supervisor
- Bachelor's degree plus 4 years of relevant experience.
- Excellent practical knowledge of enterprise class audio video conferencing solutions: hardware and software
- Experience in the large scale design, deployment, administration, maintenance and support of the enterprise class audio video conferencing solutions
- Excellent knowledge of routing, switching and quality of audio video services
- Excellent communication skills (in written and verbal communication)
- Open minded, excellent troubleshooting, analytical and problem solving skills
- Very strong sense of responsibility
- Accuracy and attention to details
- Friendly, supportive and helpful personality with co-operative and service oriented attitude
- Ability to work in stressful environment with minimal supervision
- High level of motivation and initiative
- Practical experience with simultaneous on-line interpretation solutions
- Excellent knowledge and practical experience with Cisco Webex control HUB (administration)
- Knowledge and experience as Sound Technician, Recording Engineer or Audio Engineer
- Ability to create and maintain solution documentation
- Good knowledge of English equal to C1 according to CERF.
