Director, Workday Consulting

The Director, Workday Consulting is a senior-level Workday leader with responsibility for platform strategy, configuration, integrations, and team delivery across Workday HCM and Financials. This role serves as the architectural authority for Workday, leads a high-performing support team, and partners with stakeholders to drive scalable, compliant, and optimized enterprise solutions. 

 

Duties and Responsibilities:

• Provide project and team oversight of Workday HCM (Core HCM, Talent, Compensation, Benefits, Time Tracking, Absence, Recruiting) and Financials/FDM modules (GL, AP, AR, Assets, Expenses, Procurement, Projects/Grants, Reporting) for all active projects.
• Act as the Workday architectural expert, advising on system design, configuration strategy, security, and cross-module impacts.
• Lead and develop a team of Workday Specialists and analysts; ensure project health, performance monitoring, and timely delivery.
• Configure and optimize Workday business processes, calculations, validations, integrations, and organizational structures for clients.
• Oversee integrations, EIBs, reporting, audits, data validation, and error resolution.
• Lead Workday-related projects end to end, including new modules, enhancements, and upgrades; facilitate stakeholder workshops and communications.

Service Delivery Expertise

• Lead, develop, and mentor a team in the delivery of technical and functional consulting expertise, effectively managing team and individual performance.
• Initiate and focus team efforts to gather and analyze data to formulate best-practice recommendations specific to client needs.
• Effectively managing projects and the client engagement, achieving project results based upon the agreed upon SOW.
• Collaborate with Sales to create project resource plans, deliverables, and timelines to meet client needs, managing multiple clients.
• Measure project progress with a focus on project deliverables, providing solutions for complex situations ensuring timely and on budget results.
• Solicit client feedback on project team performance, making adjustments in support of measurable, continuous improvement.

Market Expertise

• Expand and identify business opportunities, developing and strengthening client relationships
• Develop and deliver innovative strategies and tools to target new and existing clients
• Provide strategic oversight and consulting services on all assigned engagements.
• Practice intellectual generosity, sharing knowledge and experiences, both internally and externally
• Expand and identify existing and new business opportunities by strengthening client relationships.
• Self-sufficient in scoping, converting and delivering all aspects of consulting projects with full accountability for commercial, service and reputational excellence.
• Practice intellectual generosity by sharing and contributing knowledge and experiences, both internally and externally.
• Promote Cielo at professional business activities, conferences, and seminars.

 Cultural Expertise

• Provide and accept feedback while looking for opportunities to learn and help others
• Build trust and remain open-minded while purposely making good things happen 
• Effectively manage projects, providing solutions design, and implementing and generating project results for the organization.
• Demonstrate the highest level of ethical behavior and personal integrity
• Engage in positive and proactive communication with peers and colleagues, building effective relationships within and across the business

Position Requirements

Education:

• Workday HCM Core Certification (required)
• Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or a related field strongly preferred. High School Diploma or equivalent required.

Experience:

• 6+ years of progressive enterprise Workday experience, including administration, governance, and cross-functional ownership.
• 3+ years of experience in a supervisory or lead role managing teams or complex initiatives.
• Experience with data modeling, data architecture, entity relationships, transformation logic, and ETL concepts.
• Proven success leading complex Workday implementations, enhancements, or enterprise-wide initiatives.
• Experience in a consulting environment and/or internal Workday support organization.

Technical Skills

• Expert-level knowledge of Workday configuration, security frameworks, integrations, and business process governance.
• Strong understanding of Workday HCM and Financials architecture, reporting, and analytics.
• Experience developing report strategies, dashboards, and analytics frameworks.
• Oversight of integrations, including EIB and interface governance.
• Ability to align business and technical requirements at an enterprise level.
• Experience working with AMS providers and Workday to resolve issues and maximize platform value.

Certifications

• Workday HCM Core Certification (required).
• Additional Workday module certifications desired.

Behavioral Competencies

• Strong communication, organization, and problem-solving skills with high attention to detail.
• Ability to prioritize, multitask, meet deadlines, and work independently and collaboratively.
• Sound judgment, discretion, and commitment to confidentiality (including HIPAA/PHI and technology security requirements).
• Reliable and predictable attendance.

Preferred Qualifications

• Experience with Workday Studio, REST/SOAP APIs, PECI/PICOF payroll integrations, or Reports as a Service (RaaS).
• Experience with Workday Prism Analytics.

Exposure:

• Understanding of the full life cycle of project/program execution following established project management methodology.
• Demonstrate expert knowledge of talent acquisition platforms, tools, products, and other complimentary technologies to support these platforms.
• Deep subject matter expertise in a variety of workstreams (change management, risk assessment, compliance, sponsorship modeling, user acceptance testing, end-to-end testing, end user training, communications, resistance management, launch planning, and configuration).
• Commercially astute.
• Proficient in Word, Excel, PowerPoint, Outlook, Smartsheet, Lucidchart, and other related software.

All your information will be kept confidential according to EEO guidelines.