Accor Hotels

Accor Hotels

Bellman

Role

Bellman

Job type

Full-time

Posted

Yesterday

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Salary

Not disclosed by employer

Job description

  • Greet and welcome guests.
  • Assist guest with luggage’s and maintains the luggage room and long-term. luggage store in a neat and orderly manner.
  • Maintain VIP/Group and individual arrivals reports.
  • Attend to inquiries and provide accurate information to guests.
  • Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
  • Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and housekeeping to ensure optimal level of guest satisfaction.
  • Proficiency in Opera
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • At least 1 year experience working on a similar role.
  • Hospitality background is preferred. 
  • Fluency in English; additional languages are a plus.

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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