Senior Operations & Support Engineer

► Monitor and maintain connected mobile solutions containing sensors, cloud applications, and microservices
► Manage and operate cloud-based applications and remote devices
► Monitor and ensure system uptime, security, stability, and performance while identifying issues
► Process and resolve anomalies in the cloud system and on remote devices
► Manage software rollout campaigns for production devices
► Administer devices and customer services
► Handle incident and request management from identification to resolution, including prioritization and/or escalation
► Improve and automate frequent daily operational tasks and processes
► Work with concepts, ticket systems, monitoring tools, and operational tasks
► Transfer knowledge to team members and provide mentoring
► Track and report key performance metrics

► Team player with excellent communication skills
► Structured, goal-oriented approach with methodical and analytical working style
► Proficient in English (spoken and written); German language skills are beneficial
► Basic understanding of cloud infrastructure (e.g., Azure or AWS) and connected devices
► Knowledge of monitoring tools (e.g., New Relic, Grafana), ticketing systems (e.g., JIRA), and MS Office (especially Word and Excel)
► Knowledge of data analytics tools and programming languages (e.g., Python, Bash, or VBA) is beneficial
► Bachelor's or Master's degree in a technical field, or proven track record of practical experience

#LikeABosch Benefits:

Your work-life balance is valuable to us, so we offer you:

• 22 - 27 days of annual leave, because work-life balance is essential to us
• Flexible working hours
• Our Hybrid program is designed to combine working from office and from home, offering flexibility and a balanced approach
• Up to 3 days off for private purposes

Your health and well-being is important to us, so we have you covered:

• Medical subscription for annual health check ups
• Paid private health insurance
• Mental health and well-being initiatives

We believe in a Life-Long Learning approach, supporting your growth through:

• Technical and soft skills training, according to the needs of your role and career path
• A mentorship program and personalized development plans
• English and German language courses, provided based on job requirements and responsibilities
• Local and global career development programs
• Opportunities to attend conferences, that align with your professional goals

You will be part of a product company. You will contribute to developing end-to-end products that are delivered to Global OEMs.

On top of these, we are offering:

• Office restaurant with lunch discounts
• Annual bonus
• Referral bonus

Are you our new colleague?

Get ready to work #LikeABosch! Simply complete the contact form and submit your CV in PDF format and i English.

If you have any questions, feel free to contact us at HRing.team@rs.bosch.com.