Support Services Processing Coordinator

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview The Support Services Processing Coordinator will report directly to the Agency President and support multiple industry leaders. Job Details: Pay: Starting at $50K/yr In-Office Position located at 4928 Linksland Drive, Holly Springs, North Carolina Hours: M-F 8am - 5pm (1 hour lunch) Benefits Start Day 1! How you'll make an impact Provide support to leadership team members including conducting research on internal processes, new projects, and documenting findings Prepare source data for project planning and implementation Manage routine reporting on processing activities Support leadership team in internal meetings and other high level planning sessions Participate in inter-departmental meetings Assist in planning and execution of meetings, including scheduling, sending reminders, and organizing company catering for small events when necessary Provide administrative assistance to leadership team as needed Assist with collateral used by Business Development Department, including performing the following for both RFP responses and Finalist Presentations Participate in the creation and management of RFPs, currently handled through a rotation system Assist with internal agency HR functions as needed Assist with agency integration tracking and communicate progress and updates to internal stakeholders and employees Follow company procedures concerning all essential duties and responsibilities Other duties as assigned Provide back-up assistance for the following: Service Agreement and Contract Management and Compliance Conference Management Manage office facilities including office supplies and vendor visits About You Required: High school diploma or equivalent and a minimum of 1 year of related experience. Strong typing and basic computer skills. Strong written and verbal communication skills. Basic math skills. Requirements: Exceptional computer skills, including Excel, Outlook, MS Word and PowerPoint Ability to handle confidential information with discretion Detail and accuracy oriented Familiarity with insurance products and employee benefits terminology preferred Able to work with limited supervision Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Provide support to leadership team members including conducting research on internal processes, new projects, and documenting findings Prepare source data for project planning and implementation Manage routine reporting on processing activities Support leadership team in internal meetings and other high level planning sessions Participate in inter-departmental meetings Assist in planning and execution of meetings, including scheduling, sending reminders, and organizing company catering for small events when necessary Provide administrative assistance to leadership team as needed Assist with collateral used by Business Development Department, including performing the following for both RFP responses and Finalist Presentations Participate in the creation and management of RFPs, currently handled through a rotation system Assist with internal agency HR functions as needed Assist with agency integration tracking and communicate progress and updates to internal stakeholders and employees Follow company procedures concerning all essential duties and responsibilities Other duties as assigned Provide back-up assistance for the following: Service Agreement and Contract Management and Compliance Conference Management Manage office facilities including office supplies and vendor visits Required: High school diploma or equivalent and a minimum of 1 year of related experience. Strong typing and basic computer skills. Strong written and verbal communication skills. Basic math skills. Requirements: Exceptional computer skills, including Excel, Outlook, MS Word and PowerPoint Ability to handle confidential information with discretion Detail and accuracy oriented Familiarity with insurance products and employee benefits terminology preferred Able to work with limited supervision