Scheduling & Registration Specialist - Memory Disorder Clinic

Position Summary Department: Orlando Health Medical Group - Neurology Status: Full-Time | 40 hours per week Shift: Monday - Friday, 8am - 5pm Title: Scheduling Registration Specialist ***Address of Practice: 52 UNDERWOOD ST ORLANDO FL 32806*** Position Summary The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures. All Inclusive Benefits (start day one) Health/Dental/Vision/Life Insurance, Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees. About OHMG Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary care and the largest hospitalist program in Florida. Orlando Health Medical Group is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year. Responsibilities Essential Functions • Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures. • Accurately communicates prep information, arrival time and arrival location to patient. • Inputs and distributes charge management process on a daily basis. • Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Demonstrates in depth knowledge of ancillary departments. • Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications. • Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues. • Takes a proactive role in problem resolution. Qualifications Education/Training • High School Graduate or equivalent. • Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting). Licensure/Certification None. Experience One (1) year of clinical registration, scheduling or closely related experience required. Essential Functions • Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures. • Accurately communicates prep information, arrival time and arrival location to patient. • Inputs and distributes charge management process on a daily basis. • Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Demonstrates in depth knowledge of ancillary departments. • Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications. • Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues. • Takes a proactive role in problem resolution. Education/Training • High School Graduate or equivalent. • Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting). Licensure/Certification None. Experience One (1) year of clinical registration, scheduling or closely related experience required.