Human Resources Manager, Huntington Bank Field – Home of the Cleveland Browns

THE ROLE: HUMAN RESOURCES MANAGER, HUNTINGTON BANK FIELD - HOME OF THE CLEVELAND BROWNS

The Human Resources Manager at Huntington Bank Field plays a critical role in supporting a dynamic, high-volume sports and entertainment environment. This position oversees all HR functions for stadium operations, including full-time staff and part-time game day employees. The HR Manager ensures compliance, fosters a positive workplace culture, and drives talent strategies that support world-class fan experiences at Cleveland Browns games and other major events. They will partner with the General Manager and Regional Human Resources Director on key initiatives that drive customer satisfaction, operational excellence and business performance. 

LOCATION:  CLEVELAND, OH (on site)

WHAT YOU’LL DO

• Develop and maintain strong partnerships with management ensuring HR strategies, processes and practices are implemented
• Lead recruitment efforts for full-time, part-time, and seasonal stadium staff
• Partner with department leaders to forecast staffing needs for NFL games, concerts, and special events
• Serve as a trusted advisor to managers and employees on HR policies and workplace concerns
• Promote a positive, inclusive, and high-performance culture
• Develop engagement initiatives to improve retention, especially among part-time/event staff
• Oversee onboarding and orientation programs tailored to game day operations
• Provide coaching and feedback to all levels of employees, addressing various employee related issues and business needs
• Ensures correct administration of Collective Bargaining Agreement and participates in grievance process as requested
• Partnership in the processing of worker’s compensation claims, leaves of absences, benefits administration
• Must exhibit an active interest in company and venue specific operational knowledge as it relates to providing value added HR business partnership
• Demonstrate thought leadership and suitable judgment in making HR related business decisions
• Leadership and administration of full employee lifecycle process
• Support performance review processes and coach managers on feedback and development
• Identify training needs and coordinate professional development programs
• Ensure compliance with federal, state, and local labor laws, including wage/hour regulations
• Perform other related duties, tasks, and responsibilities as required

WHAT YOU BRING

• Bachelor’s degree preferred with 5+ years of varied human resources experience
• Extensive working knowledge of federal, state, and local labor law including worker’s compensation, workplace safety, EEOC, NLRB, and FLSA
• Union experience highly preferred
• Superior computer skills including hands-on HRIS and ATS experience
• Experience with Workday a plus
• Must be comfortable presenting to small and large audiences
• Demonstrated ability to forge meaningful interpersonal relationships across functions, industries and local communities
• Outstanding leadership skills with a high capacity for managing multiple projects simultaneously
• Proven ability to influence and gain credibility with all levels of employees and customers, both internal and external
• Must possess excellent oral, written, and listening communication skills and the ability to prioritize and execute in a deadline-oriented environment
• A strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays including all games and major stadium events

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

ABOUT LEGENDS GLOBAL

Legends Global is the premiere partner to some of the world’s most iconic live events, venues, and brands. With a global network spanning over 450 venues, hosting 20,000 events, and welcoming 165 million guests each year, the company offers unmatched expertise across every stage—from feasibility and consulting to sales, partnerships, hospitality, merchandise, venue management, and content and booking. Built on a culture of respect, ambition, collaboration, and bold action, Legends Global fosters an inclusive environment where team members can make meaningful contributions and grow lasting careers, driven by a shared commitment to excellence and high performance.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.