Receptionist

The role

The Receptionist is the first point of contact for clients, visitors, and colleagues, delivering a professional, discreet, and welcoming front-of-house service in a legal environment. The role is responsible for managing reception operations, handling calls and enquiries, coordinating meeting rooms, and supporting lawyers and business professional's teams with day-to-day office requirements. The Receptionist represents the firm’s values and brand, maintaining the highest standards of professionalism, confidentiality, and client service at all times.

Key responsibilities

• General running of Reception area
• Answering and management calls
• Registering visitors with building management and greet upon arrival
• Coordinating meeting room bookings
• Preparing meeting rooms with necessary IT (WebEx and Microsoft Teams) and catering requirements
• Managing access cards for employees & visitors along with parking registrations
• Managing catering & supplies and branded stationery inventories
• Logging and processing of courier requests and regular mail
• Updating originals tracker and supporting lawyers with originals processing
• Handling short & long-term accommodation bookings for employees
• Co-ordinating transport requests with driver calendars and make bookings with transport vendors
• Processing supplier invoices with relevant cost assignments  
• Managing petty cash claims 
• Coordinating with vendors regarding supplies and equipment
• Coordinating desk assignments for visitors
• Arranging building access permits for vendors & contractors
• Manage the end‑to‑end archiving process for original documents
   

Your experience 

• Previous experience in a corporate reception environment and with extensive administrative experience (professional services experience is a plus) 
• Excellent communication skills and the ability to demonstrate good use of initiative and a proactive approach
• Well organised, efficient and able to prioritise a high volume of tasks both daily and ongoing
• Resilient and works well under pressure at all times, maintaining a calm exterior towards Clients and colleagues
• Intelligent and practical approach to problem solving, being able to take responsibility for issues that may arise and following them through to successful resolution
• Technically minded, and be able to pick up how to use office equipment and software and adapt it to best serve the needs of the office, particularly with regards to meeting room IT requirements.
• Arabic language skills are beneficial but not mandatory
• Typing speed of at least 60 words per minute with good accuracy 
• Confident in Microsoft Word, Excel, and PowerPoint 
• A-levels (or equivalent)

Key Working Relationships

• UAE Office & Legal Support Manager 
• Business Professional teams 
• Partners, Lawyers, and their clients 
• Global support teams
   

Equal opportunities

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.  This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. 

Find out more about our inclusive culture here