Senior Compliance Officer - Incident Response

Compliance Officer – Incident Response

Ortigas Site, Pasig City, Philippines

Reporting to: Risk Management & Compliance Associate Manager

We’re an award-winning global outsourcer providing contact centre and back-office services on behalf of our global clients. As a Compliance Officer, your role is vital in ensuring business frameworks and security standards are embedded in the day-to-day culture and operations of the organization. Your role reports to the Compliance Manager.

A SNAPSHOT OF YOUR ROLE

As a Compliance Officer, you will partner with cross-functional departments and business partners globally to enforce compliance initiatives and information security controls in the organization.  Your day as a Compliance Officer includes the following activities:

• Prioritizes the handling and investigation of information security incidents.
• Creates an incident report detailing the root cause of the information security incident and the corrective and preventive actions that must be applied to avoid the incident from recurring.
• Tracks and monitors the information security incidents and ensures the identified gaps are mitigated through timely follow-up and coordination with stakeholders.
• Facilitates the information security controls such as but not limited to Card Data Discovery Management and Access Reconciliation as assigned.
• Conduct internal audits for support departments and 3rd party Suppliers
• Performs other information security-related tasks as assigned.

As a Compliance Officer, you are responsible for ensuring you maintain the Compliance activities that are vital in supporting the Information Security and Data Privacy Management of Acquire Intelligence.

A BIT ABOUT YOU

• Able to solve problems and work under minimal supervision.
• With the passion to make a change
• With excellent communication, listening, and organizational skills.
• Critical thinking and decision-making skills
• Experience working in a large fast-paced organizational environment
• Flexibility as regards shifting work schedule
• Preferably with strong knowledge of Information Security based on ISO 27001 and PCI-DSS

WHAT SUCCESS LOOKS LIKE

• No major information security breaches
• 100% compliance to Acquire Intelligence house rules
• 100% target achieved for internal support audits
• Day-to-day culture of compliance
• Successful execution of external audits and certification with pass results

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each other.

Join the A-Team and experience the A-Life!