Accor Hotels
Head Bartender - Club Lounge
Company
Role
Head Bartender - Club Lounge
Location
Job type
Full-time
Posted
Yesterday
Salary
Job description
- Lead the bar during assigned shifts, allocating tasks and ensuring smooth, efficient service.
- Prepare the bar and floor to a flawless standard ahead of service
- Guide, support, and motivate the team, fostering a culture of excellence in service and drink creation
- Take and deliver food and beverage orders with precision and confidence
- Work closely with the Bar Manager to train, develop, and upskill the team
- Oversee scheduling, sales incentives, training needs, and outlet responsibilities
- Step behind the bar or onto the floor when required, leading by example
- Anticipate guest needs and deliver warm, attentive, and proactive service
- Delegate tasks effectively to maintain seamless service flow
- Uphold Gordon Ramsay and Fairmont service standards at all times
- Follow all beverage procedures, including ordering, stock control, and dispensing
- Address guest issues promptly, professionally, and with ownership
- Maintain expert knowledge of the bar list to maximise upselling opportunities
- Handle cash, card, and room charge transactions accurately
- Ensure the bar remains clean, organised, and service‑ready throughout the shift
- Participate actively in team meetings, briefings, and training sessions
- Maintain clear communication across the bar team and with other departments
- Support recruitment and onboarding within the bar team
- Lead the beverage programme for the bar, curating an exceptional selection aligned with Gordon Ramsay’s standards and guest expectations
- Drive the creation and execution of the cocktail list, delivering innovative, on‑brand drinks that complement the venue’s identity
- Engage with social media as an ambassador for the bar, showcasing its personality and building guest connection
- Participate in bar takeovers, industry events, and brand activations, representing the venue with professionalism and passion
- 1–2 years’ experience in a bar or beverage‑led environment, ideally premium or high‑end
- Previous supervisory or team‑leading experience desirable
- Strong knowledge of cocktails, spirits, and beverage trends
- Food Safety Level 2 and Alcohol Licensing Awareness (or willingness to complete)
- Confident cash handling and POS experience
- Excellent communication and leadership skills
- Ability to work under pressure while maintaining a polished, professional presence
- Experience with stock control and ordering processes beneficial
- Passion for hospitality, guest engagement, and delivering exceptional service
What is in it for you?
- Exclusive Discounts:
- Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people


