Accor Hotels

Accor Hotels

Head Bartender - Club Lounge

Role

Head Bartender - Club Lounge

Job type

Full-time

Posted

Yesterday

Share this job

Salary

Not disclosed by employer

Job description

  • Lead the bar during assigned shifts, allocating tasks and ensuring smooth, efficient service.
  • Prepare the bar and floor to a flawless standard ahead of service
  • Guide, support, and motivate the team, fostering a culture of excellence in service and drink creation
  • Take and deliver food and beverage orders with precision and confidence
  • Work closely with the Bar Manager to train, develop, and upskill the team
  • Oversee scheduling, sales incentives, training needs, and outlet responsibilities
  • Step behind the bar or onto the floor when required, leading by example
  • Anticipate guest needs and deliver warm, attentive, and proactive service
  • Delegate tasks effectively to maintain seamless service flow
  • Uphold Gordon Ramsay and Fairmont service standards at all times
  • Follow all beverage procedures, including ordering, stock control, and dispensing
  • Address guest issues promptly, professionally, and with ownership
  • Maintain expert knowledge of the bar list to maximise upselling opportunities
  • Handle cash, card, and room charge transactions accurately
  • Ensure the bar remains clean, organised, and service‑ready throughout the shift
  • Participate actively in team meetings, briefings, and training sessions
  • Maintain clear communication across the bar team and with other departments
  • Support recruitment and onboarding within the bar team
  • Lead the beverage programme for the bar, curating an exceptional selection aligned with Gordon Ramsay’s standards and guest expectations
  • Drive the creation and execution of the cocktail list, delivering innovative, on‑brand drinks that complement the venue’s identity
  • Engage with social media as an ambassador for the bar, showcasing its personality and building guest connection
  • Participate in bar takeovers, industry events, and brand activations, representing the venue with professionalism and passion
  • 1–2 years’ experience in a bar or beverage‑led environment, ideally premium or high‑end
  • Previous supervisory or team‑leading experience desirable
  • Strong knowledge of cocktails, spirits, and beverage trends
  • Food Safety Level 2 and Alcohol Licensing Awareness (or willingness to complete)
  • Confident cash handling and POS experience
  • Excellent communication and leadership skills
  • Ability to work under pressure while maintaining a polished, professional presence
  • Experience with stock control and ordering processes beneficial
  • Passion for hospitality, guest engagement, and delivering exceptional service

What is in it for you?

  • Exclusive Discounts:
    • Fairmont Cheshire, The Mere, Spa and Golf discount
    • Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
    • 20% off food and beverage in on-site restaurants
  • Colleague restaurant
  • Being part of The Mere Team – our culture is unique!
  • You will benefit from training and development opportunities
  • Competitive salary and benefits including pension
  • 28 days of holiday including public holidays
  • 1-5 days service award based on length of service
  • Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
  • And last but not least you will get to work with a team of EXTRAORDINARY people
Resume ExampleCover Letter Example

Explore more