Commercial Manager

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world. We’re a truly global e-commerce company, with business operations in nearly every country and city on the planet. And we want to make it easy for everyone, anywhere in the world, to pay for their travel or do business with our platform – whenever and however it’s convenient for them. The Fintech Business Unit powers payments for Booking.com, a Top 5 global payment merchant and one of the world’s largest e-commerce platforms. With fintech hubs in London, Amsterdam, Bangalore, and NYC, we manage payment processes across 40+ global currencies, processing billions of euros annually. Our vision is to build the world’s largest embedded finance organization across all categories. Role Description: The Commercial Manager – Partner New Payments is the commercial owner responsible for the discovery, development, and launch of new partner payment methods. This role plays a critical part in unlocking new revenue opportunities, improving partner experience, and strengthening competitiveness across Booking Holdings (BKNG). Acting as the central owner of new payout innovations, you will define and execute the strategy for expanding payment capabilities while enabling growth in new verticals. You will work cross-functionally to ensure scalable, compliant, and commercially viable solutions aligned with Partner Payments and broader company strategy. Key Job Responsibilities and Duties: Strategy & Innovation Define and drive the roadmap for new partner payout methods Identify market trends, partner needs, and emerging technologies to inform strategy. Ensure alignment with Partner Core and Strategy teams on future payout direction. Business Ownership Lead the end-to-end lifecycle of new payment solutions—from opportunity identification to launch and scaling. Build robust business cases including revenue potential, cost efficiencies, and partner value. Run pilots, evaluate performance, and scale successful solutions. Cross-functional Collaboration Partner closely with Product, Engineering, Finance, Legal, Compliance, and Partner teams. Act as the single point of ownership for new partner payment initiatives across the organization. Ensure strong stakeholder alignment and clear communication of priorities and progress. Operational Excellence & Compliance Ensure all payment solutions are scalable, secure, and compliant with regulatory requirements. Develop frameworks and processes to onboard future payment innovations efficiently. Monitor performance and continuously optimize launched solutions. Team Leadership Lead, develop, and inspire a high-performing team. Foster a culture of innovation, accountability, and data-driven decision-making. Requirements: 5-10 years of experience in payments, fintech, or financial services, preferably in payouts or B2B payments. Demonstrated track record of launching new products or payment solutions end-to-end. Strong commercial acumen with experience building business cases and delivering revenue impact. Deep understanding of payment ecosystems (cards, A2A, VCC, wallets, etc.). Experience working in cross-functional, global environments with multiple stakeholders. Solid knowledge of regulatory and compliance considerations in payments. Familiarity with travel industry or marketplace platforms. Strong analytical, strategic thinking, and problem-solving capabilities. Excellent communication and stakeholder management skills. Leadership experience with a focus on team development and performance. Benefits & Perks - Global Impact, Personal Relevance: Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package , as well unique-to-Booking.com benefits which include: Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country) Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit Diversity, Equity and Inclusion (DEI) at Booking.com: Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Application Process: Let’s go places together: How we Hire This role does not come with relocation assistance. Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. Pre-Employment Screening If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.