[SO] Technical Lead – IT Services & Project Delivery

• Take overall responsibility for technical support and IT service delivery, ensuring scalable, and secure operations.
• Define and maintain high-performance benchmarks for IT products and services, ensuring consistent delivery against Service Level Agreements.
• Act as a senior escalation point for complex technical challenges, providing architectural guidance and ensuring rapid resolution of critical issues.
• Proactively identify and drive business development opportunities within IT projects to expand the team’s impact and revenue.
• Translate department and company-wide objectives into actionable technical goals, driving the team toward shared success.
• Provide technical expertise during the business planning phase and assist in acquisition activities to ensure technical feasibility and cost-effectiveness.
• Strategically plan and allocate human resources, specialized tools, and hardware to ensure project deployments meet strict Cost, Quality, and Schedule targets.
• Serve as the primary technical point of contact for stakeholders, ensuring high levels of customer satisfaction through transparent communication and reliable delivery.
• Create an environment of continuous learning. Identify skill gaps and approve targeted training and certification paths for group members.
• Drive a high-performance culture through regular performance evaluations, technical mentorship, and proactive coaching.
• Foster a collaborative and positive team environment that encourages innovation, engagement, and collective problem-solving.

• Bachelor or Master degree in IT/ Computer Science or relevant background
• Have at least 10+ year of experience in IT 
• Have at least 7+ year of experience in management position (Project management and Team management)
• Proven ability to lead highly motivated technical teams while maintaining a focus on business outcomes.
• Capable of translating complex technical concepts into business value for customers and senior management.
• Excellent at English communication skills
• A strong, independent leader capable of operating with high levels of autonomy and making critical decisions under pressure.

WHY BOSCH?

Because we don't just follow trends, we create them.

Because together we turn ideas into reality, working every day to make the world of tomorrow a better place.

Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

Benefits and Career Opportunities

• Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world
• Join a dynamic and fast-growing global company (English-speaking environment)
• Engage in our diverse training programs which surely help strengthen both your personal and professionalism
• 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
• 100% monthly salary and mandatory social insurances in 2-month probation
• Meal, Commuting and Parking allowance
• Premium health insurance for you and 02 family members
• 15++ days of annual leave + 1 day of birthday leave
• Flexible working time
• Free in-house entertainment facilities and sport activities: football, badminton, yoga, Aerobics….
• Vibrant culture: Enjoy team-building events, company trips, year-end parties, tech talks, charity & CSR initiatives
• Onsite opportunities: short-term and long-term assignments