Program Manager

Sysco are currently recruiting for a Programme Manager to join the Technology team in Belfast on a full time, permanent basis.

As the Programme Manager you will strategically drive infrastructure approved programs through the project lifecycle, relying on expertise to anticipate and address change requests, issue management, risk management and status reporting. You will manage the scope, schedule, budget, quality, and post-pilot deployment waves of very large (multiyear) programs from pilot to full deployment across the enterprise. Create long- and short-term plans, including setting targets for milestones, adhering to deadlines, and allocating resources. Delegate tasks on the project to team members best positioned to complete them and be responsible for ensuring effective decision making when presented multiple options for how to progress with the project.

This role is offering hybrid working with 3 days per week in the Belfast office, and as such a good degree of self-motivation and flexibility is required.

Key Accountabilities & Responsibilities:

• Owns all aspects of various complex programs, to deliver approved business functionality to Sysco.
• Defines and leads program scope, approach, program-level assumptions, dependencies, risk, and budget.
• Partners with all stakeholders and dependent projects and programs to develop detailed program schedules. Coordinates activities, critical dates, and dependencies across multiple distinct projects/programs. 
• Oversees project budget, including purchases and contracts, monthly spend and resource forecasting. Seek cost-effective alternatives to enhance cost efficiency while delivering quality results.
• Creates purchase requisitions and onboards third-party resources to specific programs. 
• Develops project forecasts and monitors project financial performance, applying metrics to identify cost trends and updating project estimates. Conducts and supervises financial processes such as budgeting, forecasting, and correct coding of actual expenses.
• Leads the development of the Business Case, in alignment with senior stakeholders and obtaining agreement through approving governance bodies.
• Identifies and monitors project risks (threats and opportunities), planning and implementing responses to them and responding to other issues impacting the project.
• Manages risks and issues, including those that are strategic and politically sensitive, ensuring regular reporting and escalation as appropriate. Serves as an escalation point for remediation of risks, issues, or requests. Evaluates impact of scope changes on the program and how they may interact with other projects.
• Independently creates and supervises reporting flows and processes for multiple projects/teams/workstreams in a program. 
• Defines quality indicators for processes/outputs and manages quality assurance and control processes for projects/programs. Uses these to determine whether success criteria are met, capture lessons learned, and implement change control processes.
• Develops and implements stakeholder communication plan and communication schedule, checkpoints/milestones, and reporting plans that are aligned with project/program objectives. Seeks and evaluates stakeholder feedback, monitors the effectiveness of communication schedule and reporting plans, and amends these as necessary.

About you:

To be successful in this role you will have extensive experience in project management or program management role, with a bachelor’s degree in business administration or related field, or equivalent combination of education and experience. You’ll possess a demonstrated understanding of project financials and measures of performance and have proven experience with project management tools, and methodology, (Agile) and a CAPM/PMP/ Prince 2 certification. You will also have experience with Microsoft Office Suite, Microsoft Project, Smartsheet or PlanView.