Customer Relations Specialist

Overview We are seeking a detail-oriented and customer-focused Customer Relations Specialist to assist with responding to customer reviews in a professional and courtous manner. When needed, you will coordinate with local management to assist customer needs. This role plays a critical part in shaping our brand reputation by engaging with customers, addressing feedback, and ensuring every interactiom reflects our company values. Who We Are Fox Pest Control is a top‑15 nationwide pest control company headquartered in Logan, Utah. We’re passionate about developing confident leaders and empowering individuals to do their best work. Our culture is built on strong relationships, extreme ownership, and a family-first mindset. What We Offer Starting pay: $14–$15/hour Looking for 10 hours per week availability 401(k) with generous company match Fully remote with flexible hours Hands-on, paid training to set you up for success Positive, empowering workplace culture Clear growth potential with an Individualized Leadership Plan Responsibilities Commitment to customer service Excellent spelling and grammar Ability to communicate effectively in writing Maintain a professional tone in all responses Work well in a team setting Qualifications What We Are Looking For You don’t need pest control experience -we’ll train you. The right mindset is what matters most. High School Diploma or equivalent Strong attention to detail and time management skills Comfortable multitasking in a fast-paced environment Clear, professional written and verbal communication Solution-oriented and adaptable Confident, dependable, and quick to learn Works well both independently and as part of a team Fox Pest Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer #FPC123 Commitment to customer service Excellent spelling and grammar Ability to communicate effectively in writing Maintain a professional tone in all responses Work well in a team setting What We Are Looking For You don't need pest control experience -we'll train you. The right mindset is what matters most. High School Diploma or equivalent Strong attention to detail and time management skills Comfortable multitasking in a fast-paced environment Clear, professional written and verbal communication Solution-oriented and adaptable Confident, dependable, and quick to learn Works well both independently and as part of a team Fox Pest Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer #FPC123