Specialist, Reporting

This role is responsible for producing specialist reporting and insights that improve business processes and support management decision-making. The role applies business understanding to ensure outputs are consistent, decision-ready, and aligned to the group’s strategy.

Collect, analyse, and interpret information to produce clear, decision-ready reports for relevant stakeholders. 

Prepare and submit reports to relevant stakeholders on a monthly, quarterly and/or ad-hoc basis, ensuring completeness, accuracy, and delivery within agreed timeframes. 

Provide insights into trends, tendencies, and patterns, and explain trends, discrepancies, and inconsistencies through detailed reporting. 

Conduct reconciliations to align reported outcomes to business rules, expected positions, and defined understanding of the measurement approach. 

Use strong business understanding and knowledge of the operating context to ensure reporting meaningfully reflects performance and reality. 

Support specialist advice and provide guidance within the area of accountability so that recommendations are appropriate, effective, and aligned to the group strategy. 

Proactively solve operational and reporting-related problems by identifying root causes, applying solutions in line with guidelines, and ensuring the necessary information is available to resolve issues within scope. 

Plan own task execution and advise on improvements related to the area of specialisation, informed by insights gained from reconciliations and reporting trends. 

Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
3-4 years
Previous experience in insurance, an understanding of employee benefits product, policies and procedures and experience in analysing and interpreting trends and data will be beneficial.

Behavioural Competencies:

• Checking Things
• Convincing People
• Documenting Facts
• Embracing Change
• Following Procedures
• Interpreting Data
• Producing Output
• Providing Insights
• Pursuing Goals
• Seizing Opportunities
• Taking Action
• Team Working

Technical Competencies:

• Data Management (Administration)
• Data Quality
• Product and Services Knowledge
• Risk Awareness
• Risk Identification
• Risk Reporting