Organization

Phoenix Rising

Pay

$16.15

Pay Frequency

Hourly

Full Time / Part Time

Full time

Job Summary

Under direction, performs responsible front office communication, scheduling, and administrative support work. Serves as the first point of contact for students, families, staff, and visitors while maintaining accurate records and supporting daily school operations. Duties include managing phone communications, scheduling prospective student interviews, maintaining visitor check-in procedures, supporting student enrollment processes, and assisting school administrators with clerical and organizational tasks in a fast-paced school environment.

Job Description

Safety-Sensitive Position: Yes (as defined under Oklahoma Statute Title 63 § 427.8)

All candidates conditionally offered transfer, promotion or initial hiring into a DOT/safety-sensitive position shall submit to testing for drugs and alcohol and test negative before performing any job functions that are safety-sensitive or require a CDL. External job applicants with a confirmed positive drug alcohol test result shall be denied employment and shall be required to wait one year before applying for another position within Tulsa County

ESSENTIAL JOB FUNCTIONS

• Responsible for receiving, answering, and directing incoming phone calls for the school, providing accurate information and routing inquiries to appropriate staff members.

• Greets students, families, staff, and visitors in a professional and welcoming manner while serving as the primary front office contact for the school.

• Manages visitor check-in procedures, ensuring all guests follow district security policies and sign-in protocols in accordance with school safety requirements.

• Schedules and coordinates interviews and appointments for prospective students and families, maintaining accurate calendars and communication with school staff.

• Manages and oversees the student enrollment process, including requesting and collecting records from previous schools, coordinating required enrollment documentation, and ensuring newly enrolled students receive appropriate class schedules and orientation information.

• Supports school administrators and staff with projects, clerical tasks, reports, and additional assignments that support school operations.

• Oversees and manages the school’s food pantry and food bank program, including organizing supplies, maintaining inventory, coordinating distribution to students and families, and supporting access to available resources. 

• Assists with preparation and support for school events and activities, including remaining after normal work hours when necessary to support events such as Parent Teacher Conferences, Prom, and other school functions.

• Ensures compliance with all district security policies, procedures, and front office protocols required by Tulsa Public Schools.

• Maintains a clean, organized, and professional front office workspace that supports efficient daily operations.

• Completes all required Tulsa County and Tulsa Public Schools training, documentation, and additional requirements as established.

• Performs other duties as assigned.

Additional Job Description

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES

Skill in answering and directing phone calls efficiently and accurately while maintaining a professional and courteous demeanor with students, families, and staff. 

Knowledge of general office procedures, student enrollment processes, computer systems, and communication tools used within a school environment, including email, scheduling systems, and Microsoft Office.

Ability to work effectively in a fast-paced and sometimes high-stress school environment while maintaining organization, professionalism, and confidentiality.

Ability to communicate clearly, manage multiple tasks simultaneously, and provide excellent customer service to diverse groups of students, families, and community members.

Ability to follow Tulsa Public Schools policies, safety procedures, and administrative guidelines while supporting school leadership and maintaining a welcoming school environment.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED; plus, one to three months of related experience and/or training.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; talk or hear; and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or

move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

EEO STATEMENT

Tulsa County does not discriminate against any individual because of race, color, sex, age, religion, national origin, ancestry, marital status, disability, or political affiliation (except when such person advocates or belongs to an organization which advocates the overthrow of our constituted government by force or violence) with regard to all terms, conditions, eligibilities, and privileges of employment for all positions in the County.

NOTE: Job descriptions are subject to change based on changing business needs and conditions.

Location

Family Center for Juvenile Justice