Funeral Director Apprentice

Our associates celebrate lives. We celebrate our associates.

Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Learns how a Funeral Director implements choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.

JOB RESPONSBILITIES    

• Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures.
• Learns to negotiate and create acceptable funeral contracts.
• Handles contracts, legal documents, and collection of monies or insurance in accordance with company policies.
• Completes and accurately prepares all documents related to services, cremations, maintenance, and any other type of data entry.
• Advise client families of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
• Learns how to arrange for the cremation of human remains.
• Performs a variety of tasks which may include:
  • Verifying identification of the deceased
  • Confirming authorization to proceed with the service arrangements
  • Confirming authorization for cremation
  • Transfer of cremated remains
  • Releasing cremated remains
  • Delivery of urn, photos and other personal keepsakes or mementos of client families
  • Receiving urns, and other supplies, to place into inventory
• Provides aftercare in absence of Services Manager. Aftercare includes delivery of:
  • Documentation
  • Stationery
  • Information on insurance, health benefits and pension.
• Assist At-Need families with pre-arrangement opportunities.
• Assists with general office duties such as preparing reports as needed.
• Adheres to all company and regulatory requirements.
• Performs other duties as assigned.

MINIMUM Requirements

Education

• High School diploma or general equivalency degree (or diploma)
• Completion of, or currently enrolled, a degree from an American Board of Funeral Service Education (ABFSE) accredited program or education and experience sufficient to fulfill applicable state requirements for Funeral Director Apprenticeship.

Experience

• Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery

Certification/Licenses

• Must meet all licensing requirement in applicable state/province as required by law as prescribed by each state board
• Valid driver’s license

Knowledge, Skills and Abilities

• Knowledge of computers and some software including MS Office products required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities

Work CONDITIONS

Work Environment

• Work indoors and outdoors during all seasons and weather conditions
• Limited amount of local and/or multiple location traveling required
• Professional Dress is required when in contact with families. 

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond “standard” hours as the need arises
• Travel up to 25%

Postal Code: 33759

Category (Portal Searching): Operations

Job Location: US-FL - Clearwater