Manager - AML (Anti Money Laundering)

Join us to build a more rewarding financial future for all Canadians

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 https://www.newswire.ca/news-releases/neo-financial-achieves-first-ever-three-peat-win-as-number-one-on-deloitte-s-technology-fast-50-list-889692540.html — the first company ever to achieve a three-peat at the top!
• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail https://www.businesswire.com/news/home/20240927952651/en/Neo-Financial-Ranks-No.-1-on-The-Globe-and-Mail%E2%80%99s-2024-List-of-Canada%E2%80%99s-Top-Growing-Companies
• Top-ranked mobile apps and credit cards
• Team of 500+ people
• 1M+ customers
• 10K+ retail partners

At Neo, we’re reimagining everyday banking from the ground up and shaping the financial future for millions of people in Canada. We’re a tech company consistently pushing for the next best thing, which provides many opportunities to grow and learn personally and professionally. Ready to materialize your passion into a connected purpose? Come join a high-speed startup in a community of high-achieving dreamers and doers, set on innovating the best solutions.

Neo Financial is looking for a full-time Anti Money Laundering Manager to join our Investigations team in Calgary, AB.

WHAT YOU’LL BE DOING

• Team Leadership & Performance: Lead, mentor, and directly supervise the Investigations team. You’ll be responsible for managing workloads, conducting regular one-on-ones, setting team goals, and fostering a culture of continuous improvement.
• Training & Development: Develop and deliver comprehensive AML training programs for your team and other relevant personnel across Neo. You will provide technical assistance and guidance on complex investigative and KYC issues to ensure a strong, organization-wide culture of compliance.
• Operational Oversight: Manage the daily performance and throughput of primary investigative queues, including TM Alert Triage, Case Investigations, and Unusual Transaction Reports (UTRs).
• Regulatory Excellence: Oversee the timely and accurate filing of Suspicious Transaction Reports (STRs) and LPEPRs, ensuring all submissions meet regulatory standards for evidentiary support, completeness, and accuracy.
• Legal Enquiries & Specialized Reviews: Assist in responding to external legal and law enforcement enquiries. You will oversee mandatory investigations initiated following Production Order disseminations and provide guidance on complex PEP/Sanction and high-risk client escalations.
• Risk Mitigation & Demarketing: Review and approve demarketing recommendations stemming from investigative findings, ensuring account restrictions and customer communications follow established protocols.
• Program & Process Evolution: Develop and maintain internal investigative process documents. You will proactively identify process gaps and control deficiencies, driving operational efficiency and assisting with the tuning of monitoring systems.
• Strategic Collaboration: Serve as a key liaison for AML matters, collaborating with cross-functional teams across Neo to resolve system issues, support technology integrations, and ensure a well-integrated compliance program.
• Audit & Regulatory Readiness: Act as a subject matter expert during internal and external audits and regulatory examinations, ensuring meticulous record-keeping and that all investigative files are defensible and accessible.
• Industry Expertise: Stay ahead of the curve by researching best practices and emerging AML/ATF trends, ensuring your team’s skills and methodologies remain industry-leading.

WHO WE’RE LOOKING FOR

• Experience: 5+ years of experience in Anti-Money Laundering (AML) or regulatory compliance, with at least 2+ years in a leadership or management capacity.
• Regulatory Expertise: A solid understanding of FINTRAC requirements and the Canadian regulatory landscape.
• Investigative Depth: Strong knowledge of money laundering detection methodologies and the ability to provide expert guidance on complex typologies.
• Certifications: CAMS Certification (Certified Anti-Money Laundering Specialist) is considered a strong asset.
• Education: University degree in Business, Economics, or a relevant field is an asset.
• Operational Mindset: Proven experience implementing processes or tools that enable effective AML operations and risk prevention.
• Communication: Exceptional ability to communicate clearly and persuasively with team members, internal business partners, and external regulators.

🚀 TOTAL REWARDS OVERVIEW

As Neo continues to grow, we’re committed to offering a competitive, market-leading rewards program that reflects the impact our team members make. In addition to salary, our program includes both short and long-term incentives, empowering employees to share directly in our momentum today and in the meaningful value we create for years to come.

• Salary: We provide a strong base salary aligned with market ranges, along with the flexibility to tailor your mix of cash and equity to match your longer term goals. Final compensation is based on your skills, experience, and scope. For exceptional talent, we’re prepared to go above and beyond.
• Equity Ownership: At Neo, you don’t just work here, you own a piece of what we’re building. As a full-time team member, you share directly in the upside of one of Canada’s fastest-growing companies. When we win, you win — with real ownership and meaningful long-term wealth-building potential tied to our success.
• Short Term Incentive Plans (STIP): Our performance-based bonus program is tied directly to company KPIs. When we execute and deliver results, you’re rewarded with payouts that scale based on both company performance and your individual impact.

WHAT DOES LIFE AS AN OWNER AT NEO INCLUDE?

🇨🇦 You will redefine the financial landscape with top talent in Canada to help everyday Canadians win, and grow quickly while doing it

📈 Ownership structure that enables you to share in our path to victory

🏅Earn BIG with our short term incentive plans (STIP)

👥 Collaborating with the brightest minds to build something meaningful, united by a shared commitment to innovation, curiosity, and excellence

❤️‍🩹 Flexible health benefits & life insurance

🌴 21 Days PTO + stat holidays, and personal leave

💪 Health & personal spending accounts

🤑 A wide variety of discounts through our partner network

🏠 Access to early use of products and discounts on fixed-term Neo mortgages

👶 Parental top-up & equity vesting during long term leave

🎉 Neo night events

🧠 Company wide huddles, and education

WORKING AT NEO

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and empowering each other to move fast and think big. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas move quickly and teams build momentum together. As we continue to scale and evolve, we’re looking for builders, innovators, and problem solvers who thrive on challenge–people who would rather blaze a trail through uncertainty than follow a well-paved path.

All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success.

APPLY WITH US

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice https://www.neofinancial.com/candidate-privacy-policy.pdf, which guides how we process your personal information for the purpose of your application.

Neo Financial leverages artificial intelligence (AI) to reinforce our candidate evaluation process, including the initial assessment of applications and screening of candidates. These tools support our recruitment team; however, all final hiring decisions are made by humans and are not based exclusively on automated processing. If you require further information regarding our data processing practices, please contact us.

We are hiring for an open, vacant position.