IT Helpdesk Summer Intern

IT Helpdesk Summer Intern

Watch your work come to life in landmark projects around the world when you partner with Syska Hennessy Group. As a global leader in consulting, engineering, and commissioning services, we specialize in MEP, information and communication technology, architectural lighting, vertical transportation, and commissioning.

We are seeking an IT Summer Intern to join our team in our headquarters in the New York office. As an IT Summer Intern you will be involved in the assisting the IT Helpdesk team of all Local Area and Wide Area Network infrastructure items firm wide.

Our dynamic work environment provides the optimal setting to leverage your extensive career experience and pass on best practices to the next generation of design engineers. From our supportive culture, diverse workforce, and competitive compensation to our flexible work schedules and fun social events, it is everything you will want to cap off your exciting, challenging, and rewarding career.

Job Responsibilities

As an IT Helpdesk Intern, you will attend the 10 - week Summer Internship program.

• Able to communicate with IT clients and appropriately escalate their issues, if necessary, in a timely manner.
• Able to coordinate and document and repair commuters within establish guidelines with assistance
• Able to solve problems.
• Able to respond to and perform diagnostic, maintenance and repairs on systems and peripherals if needed.

Job Requirements

• Bachelor's degree in information technology
• Be a Junior or Senior in college
• Have had previous internship preferred.
• Able to solve problems.
• Good organizational skills
• Strong and effective oral and written communication skills
• Good organizational, oral, and written communication skills, time management, strong problem solving and interpersonal skills with an emphasis on enterprise customer server and satisfaction.

Benefits

As a member of our highly collaborative team, we also provide our full-time employees with a flexible benefits package that reflects our respect for your workplace contributions, professional goals, and personal priorities. The personal benefits program at Syska Hennessy Group includes:

• Robust, comprehensive medical, dental, vision, life insurance and supplemental benefit plans
• 401(k) plan with a generous employer matching program
• Training and professional development courses
• Professional development incentive bonuses
• Dynamic Employee Resource Groups
• Competitive Paid Time Off (PTO) policy
• Transit/parking employer stipend
• ½ day work from home Fridays all year long

At Syska, we promote an environment that is committed to embedding diversity and equality into the core of our business and culture. We empower our employees so they can take ownership for their work and development and strive to continually improve themselves and our firm. Syska is a place where you can build an exceptional career and have a lasting impact on the world.

Syska Hennessy Group | Integrating the best minds and technology to help clients create exceptional environments.