Business Systems Analyst II

Job Title

Business Systems Analyst II

Pay Rate Min to Mid Range

Time Type

Full time

Summary

Duties and Responsibilities:

• Serves as subject matter expert, individually motivated and operating with a sense of urgency and personal accountability 

• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements in order to use this knowledge to for the development or modification of moderately complex information systems

• Analyzes business and user needs, documents requirements, and revises existing system logic difficulties as necessary

• Guides and advises less-experienced Business Systems Analysts

• Works in some phases of systems analysis and considers the business implications of the application of technology to the current business environment

• Leads requirements analysis, validation and verification, ensuring that requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable

• Elicits requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis, task and workflow analysis, and/or requirements workshops

• Recommends and provides insight into the best techniques in business analysis on projects

• Works closely with business leads in the development and execution of project strategy and facilitate negotiations and settling of conflicting priorities that may arise among parties

• Evaluates and analyzes activities on a large scale and stream projects with an understanding of the business needs so as to be able to shape and craft business solutions to meet the desired results

• Collects and analyzes business requirements and transfers the same knowledge to the development team(s)

• Communicates relevant information to management

• Reviews and/or prepares documentation and specifications in accordance with methodology

• Leads internal teams, when necessary

• Suggests areas for improvement in internal processes along with possible solutions

• Facilitates requirements prioritization based on business value

• Manages changes to requirements through effective use of change control processes and tools

• Balances technology and business issues as well as communicates appropriately with both technology and business experts

• Performs other related technology duties and projects as assigned

​Minimum Qualifications:

• Graduation from an accredited college or university with a relevant degree, 3-5 years of experience, or an equivalent combination of education and experience

• Knowledge of business analysis, delivering software implementations and/or software development projects working in all phases of the SDLC; knowledge of customer management

• Skill in delivering business analysis and functional and technical project artifacts including use cases, user stories, requirements definitions, process definitions, and user interface designs; skill in using Microsoft Office, Visio, and Project; skill in building relationships as a trusted advisor with good judgment and a willingness to be honest and candid in tough situations

• Ability to think analytically, solve problems to complex business processes, and document results; ability to work on multiple tasks at any one time while maintaining high quality standards; ability to perform industry research to clarify, define, or satisfy technology or business process issues; ability to monitor and manage project scope and enforce change management; ability to develop contingency plans where appropriate; ability to Identify opportunities for improvement and make constructive suggestions for change; ability to set and continuously manage customer expectations; ability to effectively communicate complex ideas in a clear and concise manner across functional and technical departments, both verbally

• and in writing; ability to establish and maintain effective working relationships with co-workers, stakeholders, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public

• Demonstrates technological intuitiveness

• Must secure and maintain a favorable background investigation and clearance

• Must clear a pre-employment physical and a pre-employment drug screen test

• Required to be on call 24 hours

• May be required to work more than 40 hours during the workweek

• May be required to work weekends 

• This position may need to satisfy the requirement of completing and passing an assessment during the employment process

Preferred Certification/License:

• Business Analysis, Lean Six Sigma, and/or Project Management certifications

Working With Bexar County

Bexar County offers employees a competitive salary, retirement, and benefits. Many employee benefits are available to an employee’s spouse/plus one qualifying adult and dependent child(ren). Employee benefits are strategically designed to support an employee and family, work/life balance.

Employee Benefits | Bexar County, TX - Official Website

Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.

We are committed to providing equal opportunity for protected veterans and individuals with disabilities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.