Technical Trainer Manager

The Technical Trainer Manager is responsible for defining and executing the company’s technical training strategy to support employees, customers, and partners. This role leads a team of approximately 12 technical trainers and is accountable for the design, development, and delivery of high-quality training programs across instructor-led, virtual, and self-paced formats.

The ideal candidate combines deep technical expertise in the automotive aftermarket—particularly foundation brakes—with strong leadership, communication, and operational discipline. This position plays a critical role in improving product knowledge, technical capability, and overall business performance.

Training Strategy & Program Leadership

• Define and execute a comprehensive technical training strategy aligned with business objectives, product roadmaps, and customer needs
• Establish and maintain standardized training processes, documentation, tools, and templates
• Ensure all training content remains accurate, current, and aligned with internal standards, regulatory requirements, and industry best practices

Content Development & Delivery

• Oversee the development and maintenance of instructor-led, virtual, and self-paced training materials
• Serve as a facilitator or subject matter expert for advanced, high-impact, or critical training sessions as needed
• Ensure consistent, high-quality training delivery across all audiences, regions, and venues

Cross-Functional Collaboration

• Partner closely with Engineering, Product Management, Sales, and Program Management teams to identify training needs and priorities
• Incorporate field feedback, customer insights, and performance data into training content and delivery models

Team Leadership & Management

• Lead, coach, and develop a team of technical trainers, including onboarding, ongoing development, and performance management
• Set goals, conduct performance reviews, and support individual professional development plans
• Provide coaching on instructional design, presentation effectiveness, and technical depth

Operations, Reporting & Financial Oversight

• Manage trainer workload distribution, travel requests, and expense reporting
• Communicate and enforce company travel and expense policies
• Deliver monthly Technical Training department summaries, including:
  • Financial performance and expenses
  • Trainer scheduling and utilization
  • Call log insights and field engagement metrics
  • Trainer effectiveness and identified risks or resource conflicts

Measurement & Continuous Improvement

• Establish and track key performance indicators (KPIs) to measure training effectiveness, learner satisfaction, and business impact
• Analyze assessment results, performance metrics, and stakeholder feedback
• Drive continuous improvement initiatives based on data and customer input

 

• Proven people leadership and team development capabilities
• Strong understanding of U.S. automotive aftermarket distribution channels
• Deep technical knowledge of foundation brake systems and related technologies
• Excellent communication, facilitation, and presentation skills
• Strong organizational and analytical skills with attention to detail
• Financial discipline and comfort managing budgets and expenses
• Proficiency in Microsoft Excel, PowerPoint, and project management tools

Qualifications

• Minimum of 10 years of experience in technical training, technical support, or related automotive field
• Demonstrated expertise in foundation brake systems
• ASE certification and/or other relevant technical certifications or technical degree preferred

 

This role offers an exciting opportunity for a Technical professional with a passion for the automotive industry and a keen eye for detail.

 

The posted salary range for this position is $100,000 to $115,000 annually. Final compensation will be determined based on the candidate’s skills, experience, and qualifications.

 

All your information will be kept confidential according to EEO guidelines.