IT Officer - Department of Mechanical and Aerospace Engineering

Department: Department of Mechanical and Aerospace Engineering

Job Posting Details

Key Responsibilities

• Assist in developing and implementing departmental policies and procedures related to IT, data privacy, security, resilience, and disaster recovery.
• Deliver timely IT support across offices, classrooms, and computer laboratories.
• Diagnose and resolve hardware and software issues for desktops, laptops, mobile devices, clusters, and servers.
• Manage software installation, maintenance, and license renewals.
• Oversee outsourced IT projects, liaise with vendors, and monitor project progress to ensure timely delivery and quality outcomes.
• Stay informed on emerging trends in hardware, software, and digital learning technologies, and recommend adoption where appropriate.
• Administer departmental websites and ensure their functionality, security, and accessibility.
• Set up and maintain AV equipment in MAE conference rooms to support teaching, meetings, and events.
• Maintain accurate inventory records for both hardware and software assets.
• Perform additional responsibilities as assigned by the supervisor.

Qualifications and Experience

• Applicants should hold a bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 2 years relevant post-qualification work experience in IT system administration and support, including in IT infrastructure, server environments, networking, security, information systems and digital learning.
• Strong communication, coordination and problem-solving skills.
• Ability to work independently and collaboratively as part of a team.
• Proficiency in written and spoken English and Chinese (Cantonese and Putonghua).

(Duration: 2 years, renewable) 

Starting salary will be commensurate with qualifications and experience.  Fringe benefits including annual leave, medical and dental benefits will be provided.  A gratuity will be payable upon successful completion of contract.

Please apply on or before: 22 May 2026.

Review of applications will continue until the position is filled. 
(Information provided by applicants will be used for recruitment and other employment-related purposes.  Applicants should read the Personal Information Collection Statement before submission of application.)

HKUST is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect.