Accor Hotels

Accor Hotels

GSA - F&B

Role

GSA - F&B

Job type

Full-time

Posted

2 days ago

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Salary

Not disclosed by employer

Job description

We are seeking a dedicated Guest Service Associate (GSA) for our Food & Beverage department in Jaipur, India. Join our team and play a crucial role in delivering exceptional dining experiences to our valued guests.

  • Greet and escort guests to their tables, ensuring a warm and welcoming atmosphere.
  • Take food and beverage orders accurately and efficiently.
  • Serve meals and drinks according to established service standards.
  • Maintain cleanliness and proper setup of dining areas and side stations.
  • Upsell menu items and promote special offers to maximize revenue.
  • Process payments and handle cash transactions accurately.
  • Address guest inquiries and concerns promptly and professionally.
  • Collaborate with kitchen staff to ensure timely and accurate food delivery.
  • Adhere to food safety and hygiene standards (HACCP).
  • Assist in opening and closing procedures of the restaurant.
  • Service-focused personality with a passion for customer satisfaction.
  • Strong communication and interpersonal skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Knowledge of food safety and hygiene standards (HACCP).
  • Diploma in Tourism / Hospitality Management.
  • Minimum 1 year of relevant experience in a similar capacity.
  • Excellent reading, writing and verbal proficiency in English language.
  • Ability to speak other languages and basic understanding of local languages will be an advantage.
  • Service oriented with an eye for details
  • Ability to work effectively and contribute in a team
  • Self-motivated and energetic
  • Must be well-presented and professionally groomed at all times
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