Clinical Case Manager

About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

Lyra is looking to appoint a Clinical EAP Case Manager to enhance the quality of client case management, to maximize satisfaction and to support an affiliate network. The primary objective of this role will be to actively manage clinical and non-clinical cases, ensuring high quality of care and ethical and professional practice.

The primary role of this position is to provide high quality and professional supervisory and information support services to affiliates, employees and dependents of client companies.

You will work hybrid, from Dubai: 2 days working from home, 3 day in the office. The work week runs from Monday – Friday, so the successful candidate will be expected to work 5 days a week from 8am to 5 pm.