Managed File Transfer (MFT) Platform Lead

The Opportunity: 

Position Summary

We are seeking an experienced Managed File Transfer (MFT) Platform Lead to lead the strategy, engineering, operations, and modernization of the enterprise MFT ecosystem. This role is responsible for ensuring secure, scalable, and reliable file transfer services across internal systems, external partners, cloud platforms, and SaaS applications.

The ideal candidate combines deep technical expertise in MFT platforms with leadership capabilities, operational excellence, security governance, and strong stakeholder management. The MFT Platform Lead will partner closely with Infrastructure, Cybersecurity, Application Development, Integration, and Business teams to deliver resilient and compliant enterprise file transfer solutions.

Key Responsibilities

Platform Leadership & Strategy

• Lead the enterprise MFT platform roadmap, architecture, modernization, and operational governance.
• Define standards, best practices, and operational procedures for secure file transfer services.
• Drive platform scalability, availability, resilience, and automation initiatives.
• Evaluate and recommend enhancements, upgrades, and new technologies related to file transfer and integration services.
• Act as the primary SME and escalation point for enterprise MFT services.

Platform Engineering & Administration

• Design, implement, configure, and support enterprise MFT platforms and related infrastructure.
• Manage file transfer workflows, automation, scheduling, encryption, and partner onboarding processes.
• Maintain high availability and disaster recovery capabilities for MFT environments.
• Support integrations with cloud, SaaS, APIs, middleware, ERP, and enterprise applications.
• Optimize system performance, monitoring, and capacity planning.

Security & Compliance

• Ensure adherence to enterprise security standards, audit controls, and regulatory compliance requirements.
• Implement and manage encryption protocols including PGP, SSH, TLS, SFTP, FTPS, HTTPS, and AS2.
• Partner with cybersecurity teams on vulnerability remediation, certificate management, and secure architecture reviews.
• Support audit activities, risk assessments, and compliance reporting.

Operations & Incident Management

• Lead production support activities for critical file transfer services.
• Manage incident resolution, root cause analysis, and problem management.
• Establish SLAs, operational metrics, monitoring, and reporting standards.
• Drive operational excellence through automation and process improvement initiatives.

Team Leadership & Collaboration

• Lead and mentor MFT engineers, administrators, and support personnel.
• Collaborate with business units, vendors, and external partners to support onboarding and integration requirements.
• Coordinate cross-functional initiatives involving infrastructure, cloud, networking, and application teams.
• Manage vendor relationships and support contracts.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).
• 8+ years of experience in Managed File Transfer platforms and enterprise integration environments.
• 3+ years of experience leading technical teams or platform operations.
• Hands-on experience with one or more enterprise MFT solutions such as:
  • Globalscape EFT
  • IBM Sterling File Gateway / Connect:Direct
  • GoAnywhere MFT
  • Axway SecureTransport
  • Cleo
  • MOVEit
• Strong knowledge of secure file transfer protocols and standards:
  • SFTP
  • FTPS
  • AS2
  • HTTPS
  • PGP Encryption
  • SSH/TLS
• Experience supporting high-availability and mission-critical production environments.
• Strong troubleshooting and performance tuning experience.
• Familiarity with Linux/Unix and Windows server environments.
• Experience with scripting and automation tools such as PowerShell, Shell, Python, or Ansible.
• Strong understanding of networking concepts, firewalls, proxies, DNS, and load balancing.

Preferred Qualifications

• Experience with cloud platforms including AWS, Azure, or Google Cloud.
• Knowledge of DevOps, Infrastructure as Code, CI/CD pipelines, and automation frameworks.
• Experience integrating MFT solutions with APIs, middleware, and enterprise integration platforms.
• Familiarity with compliance frameworks such as SOX, PCI-DSS, HIPAA, or GDPR.
• ITIL certification or experience with IT service management processes.
• Vendor certifications related to MFT technologies are a plus.

Key Competencies

• Enterprise platform ownership
• Technical leadership
• Strategic thinking
• Operational excellence
• Security-first mindset
• Vendor and stakeholder management
• Problem solving and incident leadership
• Communication and collaboration skills

What Success Looks Like

• Stable, secure, and scalable enterprise MFT operations
• Reduced operational incidents through automation and proactive monitoring
• Improved onboarding speed for internal and external partners
• Strong compliance posture and audit readiness
• Successful modernization and cloud integration initiatives
• High customer satisfaction across business and technology teams

Nice-to-Have Technologies

• Kubernetes / OpenShift
• API Gateway technologies
• ServiceNow integration
• Splunk, Dynatrace, or enterprise monitoring tools
• MQ / Kafka / event-driven integration platforms
• CyberArk or enterprise secrets management tools

What We’re Looking For: 

• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
   

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy