NHS Co-Ordinator and Support Medical Secretary

NHS Co-ordinator and Support Medical Secretary
Wolverhampton Hospital | 1 Year Fixed Term (Maternity Cover) | Part Time
Salary depending on experience
34 hours per week (days and times are negotiable)

You’ll love your career at Nuffield Health. Our unique approach to connected healthcare brings great advantages to our members and patients. And it creates amazing opportunities for you to find professional fulfilment. Across hospitals, Fitness and Wellbeing Clubs, and specialist services including physiotherapy, we offer total, personalised health and wellbeing. What’s more, as Britain’s largest not for profit healthcare provider, we invest every penny in services and staff. So we offer more time and scope for you to make a difference. We’ll bring out the specialist in you.

We are seeking a highly organised and detail-oriented NHS Co-ordinator & Support Medical Secretary to join our busy team. This dual-role position is central to ensuring the effective management of NHS patient pathways while providing high-quality administrative and secretarial support to clinical staff. The successful candidate will play a vital role in maintaining data accuracy, monitoring performance against NHS targets, and supporting the smooth day-to-day running of the department

The NHS Co-ordinator and Support Medical Secretary is responsible for supporting the effective management of NHS patient pathways within the hospital. The role focuses on data accuracy and cleansing, performance monitoring, and timely reporting to ensure compliance with NHS contractual requirements, including referral-to-treatment (RTT) targets and local commissioning standards.

NHS Co-ordination Duties:

• Perform regular data cleansing to ensure accuracy of patient records

• Monitor NHS patient pathways, ensuring compliance with RTT targets and key performance indicators

• Identify, track, and report waiting time breaches, escalating risks to colleagues and management

• Produce and submit weekly and monthly NHS performance reports

• Prepare accurate data submissions for the local ICB

• Liaise with internal departments to resolve data discrepancies and pathway issues

• Support audits and ensure data quality standards are consistently met

Medical Secretary Support Duties:

• Provide comprehensive administrative and secretarial support to consultants

• Type and manage clinical correspondence

• Maintain accurate and confidential patient records

• Handle telephone, email, and face-to-face enquiries professionally

• Arrange clinics, appointments and schedule patients for theatre

Key Skills & Experience

• Experience working within an NHS or private healthcare environment

• Strong understanding of NHS pathways, including RTT rules and waiting list management

• Proven experience in data analysis, data cleansing, and reporting

• Advanced proficiency in Microsoft Systems

• Previous experience in an administrative or medical secretarial role

• High attention to detail and accuracy

• Strong organisational and time management skills

• Ability to work under pressure and meet strict reporting deadlines

• Excellent communication skills, both written and verbal

Desirable Skills

• Knowledge of NHS systems and reporting requirements

• Experience with electronic patient record systems

• Familiarity with clinical terminology

• Experience supporting audits or compliance processes

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.