Patient Revenue Officer - Support Services

Epworth HealthCare's Finance & Business Services division is seeking a motivated and enthusiastic individual to join our team as a Patient Revenue Officer (Support Services).

Responsibilities include:

• Answering and directing phone calls
• Scanning of documents and data entry 
• Actioning departmental emails
• Processing of incoming and outgoing mail
• Providing ongoing support to Credit, Billing & Accounts Receivable as required  

This is a full time position working 38 hours per week, located within the Epworth Corporate building in Richmond.  Starting time is variable between 8 or 9am.  Working from home will also be available once fully trained.

Position Description Inherent Requirements

Skills & Experience

To be successful in the role you will have:

• Strong computer skills
• A sound knowledge of iPM (desirable)
• Previous customer service, switchboard, or administrative experience in the health sector
• Excellent communication skills, both written and verbal

This position would suit applicants who have excellent communication and interpersonal skills, attention to detail and can work independently.

Why Epworth

Epworth’s Culture is inclusive; we work as a team and are constantly focusing on professional and career development. You will be supported by great teams with excellent leaders and provided with the opportunity to increase your knowledge through extensive educational programs and opportunities. 

At Epworth, it’s a community- It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to the following benefits:

• Epworth’s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package at the highest level of salary packaging benefits available to healthcare workers up to $15,900p.a. (pre-tax) plus an additional $2,650 (pre-tax) for food, beverage, and holiday accommodation expenses annually
• Paid parental leave program in addition to government parental leave
• Ability to purchase up to 4 weeks additional leave
• Access to the largest educational scholarship program in Australia
• Discounted private health insurance
• Reduced out-of-pocket expenses for health services at Epworth
• Visa sponsorship with a path to permanent residency is available

Enquire Further / Apply

For an expression of interest for further consideration (in confidence), please use the APPLY button and attach your CV and cover letter, to commence the application process.

For more information phone Epworth Talent on (03) 9426 0606.

As a result of Coronavirus (COVID-19), it is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 vaccinations, including where recommended by public health authorities and booster vaccinations.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.