IT Manager

The IT Manager is responsible for the end-to-end leadership, coordination, and operational management of Labournet’s IT function, ensuring that technology, infrastructure, systems, and processes reliably support the organisation’s national operations.

This role has primary accountability for:

• IT infrastructure and system stability
• Hardware, software, and asset governance
• IT procurement and vendor management
• IT administration, controls, and compliance
• Strong people leadership and coordination across teams, regions, and service lines

The incumbent must act as a hands-on leader and trusted internal partner, balancing technical expertise with disciplined management and service excellence.

Key Responsibilities:

 

1. IT Infrastructure & Operational Stability (LabourNet Environment:

• Own and manage Labournet’s IT infrastructure across head office and national operational sites, ensuring:
• Network reliability (LAN/WAN/Wi‑Fi)
• Server, cloud, and business system availability
• Secure remote and field connectivity for consultants
• Ensure high availability of core business systems that support Labournet’s services (HR, payroll, consultancy, operations).
• Lead disaster recovery, backup, and business continuity planning for IT.
• Proactively identify and mitigate infrastructure and cyber risks.

1. Hardware, Software & IT Asset Governance

• Maintain full accountability for Labournet’s IT asset lifecycle, including:
• End‑user devices (laptops, desktops, mobile devices)
• Printers, networking equipment, and peripherals
• Software systems and licenses
• Ensure accurate asset registers, warranty tracking, refresh cycles, and usage controls.
• Define and enforce standardised hardware and software builds to ensure consistency, cost control, and supportability.
• Oversee deployment, replacement, and decommissioning processes.

 

1. IT Procurement & Vendor Management

• Manage IT procurement within Labournet’s financial and governance frameworks, including:
• Supplier sourcing and evaluation
• Quotation comparison and cost optimisation
• Purchase order approval and tracking
• Negotiate with service providers and vendors to ensure:
• Value for money
• Fit‑for‑purpose solutions
• SLA compliance
• Manage external IT partners, service providers, and contractors.

1. IT Administration, Controls & Compliance:

• Establish and maintain strong IT administrative and control processes, including:
• User access and identity management
• Change, incident, and problem management
• Documentation, SOPs, and system records
• Ensure alignment with:
• Labournet internal governance standards
• POPIA and information security principles
• Audit and risk requirements
• Provide management with clear reporting on IT performance, costs, risks, and incidents.

1. People Management & Cross‑Functional Coordination

• Directly manage and develop the IT support and technical team.
• Set clear performance expectations, priorities, and service levels.
• Act as the central coordination point between:
• IT and business units
• Regional operations
• External vendors
• Build a service-oriented IT culture aligned to Labournet’s professional client-facing ethos.

• Diploma or Degree in Information Technology or related discipline (required)
• Relevant IT certifications (e.g. A+, N+, Microsoft, ITIL) – advantageous

Experience:

• 5–8 years’ progressive IT experience
• Minimum 3 years in an IT management or supervisory role
• Proven experience in:
• Infrastructure and network environments
• Hardware and software lifecycle management
• IT procurement and vendor management
• Leading and coordinating IT teams in a distributed environment

Key Competencies:

• Strong operational discipline and attention to detail
• Confident people leader with the ability to drive accountability
• Practical, hands-on technical mindset
• Strong coordination and stakeholder management skills
• Financial awareness and cost control orientation
• Clear, professional communicator

In return, we offer you

Culture

We pay attention to output rather than time spent, and we offer a flexible working environment.

Employer of choice

Our managers believe in putting their people first and are devoted to their growth and development, hence we practice servant leadership (inverted pyramid).

Passion

Bring a sense of purpose to work and depart with a sense of success.

How we work at Labournet

Gone are the days when you had to sit in traffic to go to work! Our hybrid working approach enables employees and their managers to agree on a working environment that promotes productivity while also allowing them to balance their professional and personal lives. We can now create an office environment wherever we are, while sustaining virtual cooperation between our employees and teams, thanks to technology.

Why should you join Labournet?
It's more than just a job with LabourNet. It's a mission to make our clients compliant by doing meaningful work that focuses on cutting-edge, customer-centric services and technology solutions. Every year, you can help us by facilitating HR best practice, by securing our company's ultimate compliance across the whole employee life cycle! In the end, you've created a profession that no one could have predicted.

Who are we?

Your Strategic Partner in Human Resource Solutions

Our dedicated team of highly trained and educated consultants are passionate about taking workplace issues and translating them into HR Solutions that are accessible, flexible, affordable, comprehensive, and motivated by the goals and objectives of your business. LabourNet strives to become an extension of your HR department to fulfill your compliance needs, allowing you to keep a relentless focus on core activities.

The trusted compliance partner to employers, solving their evolving compliance needs.

What do we do?

We provide leading compliance solutions through-out South Africa that implement best practices within the businesses we partner with.